Bee & Bee Heating and Air Conditioning

I have had several excellent experiences with Bee & Bee HVAC (complete unit replacement, repairs, maintenance visits, inspection report reviews at several different houses) . Marcus is very polite and professional and his prices are outstanding compared to some of the larger HVAC companies in the area. I highly recommend him.

Horrible company. Marcus is unprofessional and incompetent. The lady on the phone was rude. Since when is returning a customer's phone call a "courtesy"? I reported my experience to the home warranty company and then got a legitimate company out to fix my HVAC unit. Never use Bee and Bee.

This company is very unprofessional. Rude and awful customer service from the business owner and his cheerleader of a customer service representative. The business owner decided he did not want to drive in Fayetteville today and canceled ALL appointments. No consideration of his customers that took off work for their appointments. Just damn right rude and unprofessional over the phone. Yelling over me while I convey my frustration about the miscommunication. Oh, no! He refused to accept or take any responsibility. Company need customer service and leadership training. Please do not use this company.

I was told by a Comercial company I needed a new unit. Marcus came out and told me the truth that my unit was in fact completely functional and the other company was trying to up sell me. I appreciated his honesty and not trying to fraudulently get me to spend unesseccary money.

The compressor in my AC unit went out, and I was referred to Marcus at Bee & Bee. I am so glad I called! Marcus showed up early and went to work right away. He was there first thing in the morning and replaced my compressor in just over an hour. Now my AC is back on and running cold! Marcus provided great service, at a great price...I couldn't recommend him enough!

This was the most horrible experience. This company came out to assess my HVAC units for a warranty company and then disappeared. They sent a diagnosis to the warranty company and even told me that they would be doing the work and that the warranty company was going to approve the work Bee and Bee did not return a call from me or the warranty company again. An absolute scam of a company! Stay Away!!!!

I had what I thought was an issue with my thermostat, but it turned out not to be one. So even though I felt foolish, the tech was friendly and professional and educated me so that I don't make the same mistake twice. He went ahead and checked the rest of the system to make sure everything was running fine to give me peace of mind.

STAY AWAY!! This "company" is literally ran out a mobile home in a trailer park and truly deserves ZERO stars! (Google the address for yourself)... They are completely unprofessional, very rude on the phone, they do not take responsibility for their actions and they blame you, the customer, for any and everything... They do not show up on time nor call ahead to say that they are on the way. After they max out the cost that insurance will cover they charge the customer extra for other services. Then they try to make it sound like they're doing you a favor the whole time. It's Absolutely RIDICULOUS!

Referred through home warranty. Had some scheduling issues but they got the unit fixed as soon as they were able to get the parts. Note if you have a home warranty they don't cover much of the refridgerant and that stuff is pricey.

Very professional and knowledgeable! Asset to your team.