This company is by far the worse company I have ever ran across I have been stranded with out heat for three weeks while the parts are sitting around. Marcus is very unprofessional. Unfortunately I don’t have a choice because I’m going through my home warranty. Stay away please.
DID NOT CALL TO ADVISE THEY WERE IN ROUTE. I HAD TO CALL THEM!!! CONTRACTOR ADVISED HE WOULD GO GET MATERIALS, THEN BE ON SITE AT 8AM EST. i WAITED FOR 45 MINUTES AND CALLED AMERICAN HOME SHIELD TO GET A STATUS UPDATE. AHS INFORMED ME THAT THE CONTRACTOR CANCELLED THE APPOINTMENT WITHOUT NOTICE STATING THAT IT WOULD TAKE ME 45 MINUTES TO ARRIVE, WHICH WAS A BLATANT LIE!!!
I WILL NEVER USE THIS CONTRACTOR AGAIN AND I REPORTED THEM TO AMERICAN HOME SHIELD!!!
They after explaining what we were seeing and our concern they were able to diagnose the issue and provide us with explanations and possible solutions to the problem.
Brian Winters
This company is by far the worse company I have ever ran across I have been stranded with out heat for three weeks while the parts are sitting around. Marcus is very unprofessional. Unfortunately I don’t have a choice because I’m going through my home warranty. Stay away please.
Marc Rose
HIGHLY UNPROFESSIONAL!!!
DID NOT CALL TO ADVISE THEY WERE IN ROUTE. I HAD TO CALL THEM!!! CONTRACTOR ADVISED HE WOULD GO GET MATERIALS, THEN BE ON SITE AT 8AM EST. i WAITED FOR 45 MINUTES AND CALLED AMERICAN HOME SHIELD TO GET A STATUS UPDATE. AHS INFORMED ME THAT THE CONTRACTOR CANCELLED THE APPOINTMENT WITHOUT NOTICE STATING THAT IT WOULD TAKE ME 45 MINUTES TO ARRIVE, WHICH WAS A BLATANT LIE!!!
I WILL NEVER USE THIS CONTRACTOR AGAIN AND I REPORTED THEM TO AMERICAN HOME SHIELD!!!
Andre Clark
They after explaining what we were seeing and our concern they were able to diagnose the issue and provide us with explanations and possible solutions to the problem.
Carol Lassiter
This is my 1st experience So far very satisfied
Richard
Completely unprofessional. Either do not show up on time or will not show up at all.
Carla Clevenger
Can't get them to answer phone. Then recording comes on "mailbox full". Would never call them again for service.
dndj fnfj
SCAM SCAM SCAM SCAM