Airmakers Heating & Cooling, LLC

I have been a customer of AirMakers since moving to Raleigh in 1995. I have always been extremely pleased with their services. Most recently, Anthony did a PM service for us and he was the most pleasant serviceman I have come across! Would highly recommend AirMakers, wish all companies could be this great!

These guys are the worst in terms of providing a fair value for service rendered. We called them out recently as one of our HVAC units wasn't working. They performed the diagnostic. $89. replaced the capacitor, which took 10 minutes and is a $10 part and charged $260 for it, so $350 total for 10 minutes of work and a $10 part. They didn't quote us before they did the work and after the work was performed they wouldn't reduce the charge meaningfully so that the charge was commensurate with the value. Their comment was, "we know we didn't quote you before we did the work, but the charges are in line with our competitors so we're going to charge you whatever we want." Steer clear of these guys.

This review is specifically for Lee! AC went out over the weekend, and we needed after hours help. Lee called me back and came to the house within an hour. He invited me to come with him while he diagnosed the issue. He explained everything he was doing, and why, to try and figure out how to fix the AC. He was professional, thorough, and friendly. I will work with AirMakers again as long as Lee is there!

We've had our HVAC system since 1998 and have always done the yearly maintenance plan with Air Makers. Our service has been excellent and technician has worked with us until a concern is resolved, wonderful in answering any questions. Yes we would recommend Air Makers.

My A/C went down in Summer. Within minutes of making a call to Airmakers, the service technician, Daniel, was on his way. He was professional, patient, and thorough. He got us back up and running within a couple hours and my family was able to sleep comfortably through the night with A/C. It was impressive and we were grateful. I've used Airmakers for many years and I will continue to do so because of this level of service.

Our air-conditioning began to work sporadically and over the course of a few days, finally completely stopped working. The problem was with a clogged drain that I was unable to correct during a recent hot spell. The technician solved the problem which I expected he would. I do not usually post reviews, however, in this case, I made an exception. I was extremely impressed with the quality of workmanship with this repair. I inspected the area of the repair and noted the quality of how everything was corrected. I would highly recommend Airmakers and it is my hope that this specific technician learns of our satisfaction!

I've been a customer of Airmakers for at least 15 years and have been pleased with their service and their service technicians. They have kept my unit working much longer than the warranty period and are always polite, cordial and friendly, taking care not to leave a trail of dirt in the house, no matter what the weather is outside.

From the website, to every single person I spoke with at Airmakers - Complete Professionals, Courteous, PROMPT, Kept to their word. The technicians that arrived to install our new Carrier Pack, were swift in their work, courteous, professional. I can't begin to describe how impressed I am with this business. They work with pride, and it truly shows! We were sitting here "dead in the water" on emergency heat (compressor died on old unit) with this Arctic Air moving in. After contacting two other companies who were majorly dragging their feet about helping us failed to do anything in a timely manner, I contacted Airmakers. I am so glad that we did!! We are cozy and warm. Thank you Airmakers :) OH - And pricing on this package was very reasonable, much less than quoted by another business of same nature.

Contacted DaveH in sales and he did an outstanding job matching the right unit with our square footage. Because the home was built in the 70, the unite needed to be relocated to keep the screen porch from scorching you in summer months and to allow the unit to expel air as it attempts to operate in a steady, energy efficient manner. Very satisfied with the Install Team as well. They arrived early and were done by 2pm. House did not lose coolness even when unit was off all day. Thanks Airmakers

We had 2 installs over the past year, one for the house and a smaller one for over our external garage.

The sales and installation process were seamless and professional. They provided great advice as well so we wouldn't throw $s away.

We could live in an icebox now if that was the requirement!