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  • Onsite services

Air One Cooling & Heating, LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heather Cruz

Our A/C quit so I called to schedule service, Billy made it out the same day and on time. He did the repairs very quickly, but the best part is he found a hidden problem that saved us from an ugly future catastrophe. Billy was all smiles the whole time, very friendly and answered all our questions. Definitely calling again for all our HVAC needs (but hopefully not too soon, LOL). Thank you!

Deb Douglas

They did a real good job working on my air conditioner.

Mike Miller

Super timely service, with accurate diagnosis and very fair and reasonable prices. I highly recommend Air One Cooling and Heating.

Just completed replacing my evaporator coil. Very happy with results! Great people, great company. I highly recommend this company!

Christine L

LOVE LOVE LOVE Billy and Air One Cooling & Heating! They are so fantastic that our neighbors have now used them for a new AC unit and repairs. I love recommending Air One because they are so professional and timely. Every person we refer to Air One has been so happy with Billy and his team, it is lovely!

We discovered Air One when our home's AC went out in the middle of summer. We received a few quotes and chose Billy because he was way more knowledgeable than any other company that came out to quote the job. He shared facts, information and recommended the proper sizing based on our home. He is a seasoned professional in all things HVAC related and not a salesman.

He checked to make sure our system didn't just need a repair and worked with our electrician to see if the old unit could come back to life. It was grounded and couldn't be saved but I appreciated the effort and try.

Billy is about putting the right unit in your home and gives you options in that range. His team went in an attic that was swelteringly hot to say the least to evaluate the situation. Install was a tough order because they were carrying a massive furnace up a flight of stairs and in an attic on newly refinished hardwood floors and painted walls. Air One was INCREDIBLY respectful of our floors and did a beautiful job. Billy made sure to put a towel down when they opened the attic door every time. If you just let him know, he makes sure his team takes great care.

He went out of his way to make sure our home was without AC for the shortest amount of time possible when they was a shortage of units. His team took the absolute best care of our family. He showed up for us and cared in a manner that is rare.

When we had a cooling issue pop up a few months later and my in laws were visiting he rushed out that night so my mother in law wouldn't have to sleep in a too warm home. My MIL adores Billy and the other tech that was with them. They showed up at like 7 or 9pm on a Friday night to get our system back up to full speed.

When we had other remodeling work going on Billy and his team got along and worked well with our other vendors. He helped put in venting for our range hood to send the air outside rather than circulate in the home. He and his team worked with our electrician and contractor to get everything set up smoothly. We passed county inspections of the project in a breeze and the system works perfectly. (It was installed 6+ months ago.)

Billy and his team continue to amaze me with their service and knowledge. They are so well versed in what they do it is refreshing. Billy is all about HVAC and helped our neighbors sort out a semi complex issue to get the house to cool evenly. Through inspecting they find the issue and present the best solution. Truly seasoned pros. They always take and share photos to show the issue with their recommendation.

We just had them out to service our AC units for our home. We have been very happy with all of our Air One experiences since we started using them a year ago.

I have and will continue to recommend Billy & Air One Cooling & Heating to anyone in need of HVAC help. You just will not find a better company!

Mary Ewen

I had a concern regarding a leak on my 2nd floor and called Billy at Air One Cooling & Heating to diagnose it, (I had a hunch that it was the roof, but wanted an expert to officially rule out the HVAC system). Billy was prompt, on time, and used a Dispatch system that made it easy for me to get receipts and pay for the service. He recommended that I call him in May to schedule my pre-Summer maintenance. Again, prompt and on time and a very fair pricing. I recommend Air One Cooling & Heating to everyone! Thanks Billy!

Linda Alexander

A very good company, have had did servals services done at my home, very professional.

Ryan Jeffries

Billy and his team are absolute professionals. I had a new HVAC unit installed 2 years (4/2020) ago by some clowns who worked for a company that is no longer in business. Long story short, they installed it improperly which rendered it inoperable. Enter Billy and the AirOne team - they installed a brand new HIGH QUALITY unit (TRANE). I am extremely satisfied and would happily recommend them to anyone.

Ashley P

Calling Air One when I realized my upstairs AC wasn’t working on a Saturday was the best choice I made! Billy was able to come out the same day and I really appreciated that he shares his arrival time via text. He fixed the issue seamlessly and even accommodated adding on a maintenance task as well. I’m so glad we didn’t have to suffer through the weekend without AC, like we have done before with other companies! I plan to use Billy for maintenance and repairs going forward. Thank you!

Reggie Terry

Air one was great, they delivered when promised and most importantly they're honest! 5 Star Service!!!!!!

Jay

It was time to replace my AC system so I called 4 well known/respected companies for proposals. One was a referral (highly respected company). They came out to my house took pictures/measurements and never got back to me. The others quoted me systems that did not meet my needs. At the 11th hour I got a referral to Air One. They are professional and provided a fair proposal and an outstanding installation. If you don't call Air One for a proposal, it's your loss.

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