SBS-NC, LLC

Christina and the team did such a super fantastic job for my sister in law here in High Point that my sister in law referred SBS to a friend in Burlington. Both are very pleased with the work and the money they saved based on other estimates they were given. SBS is Simply Better Service.

Thank goodness they are NO longer Home Shield contractors! DO NOT use if you have a REAL problem. We have dealt with them for about 6 months. Nothing has been repaired and all we have gotten is excuses. They do the bare minimum

SBS came when they said they would. They replaced our AC system and it seems that they did great job. They did it all efficiently and kept it all clean. It is wonderful to have a cool home again!

For you to suggest that I made profane, lewd or threatening conversation with your staff is categorically false. I did not such thing and furthers my argument that your business practices/ethics are questionable. I did none of those things, NONE. The only "threat" I made was that I would be writing reviews and alerting others to your standard operating practice and I certainly did not say anything lewd or profane. As for your technician leaving my house at 1:05, I find that hard to believe since I received a text from you that the service call ended at 12:50.

The install went well. Andy and Mason completed the install and were very professional. I am pleased with service I received from SBS.

Great job done by Mike and Brian. I had other estimates but by far SBS had the best price with more bang for the buck.
Well done guys!

Use only if you want to deal with people who don't care. Lied about submitting my information to warranty company, after over 2 weeks of trying to get ac repaired, found a different contractor.

Hunter is so professional, friendly and knowledgeable. He takes time to listen, diagnose the issue and then explain the problem thoroughly. I would give him a 20 out of 10.

The service was excellent!!! Technician text stating he was on the way. He arrived wearing the appropriate face mask. Very pleasant and professional.

What an AWFUL company, please stay away from them. Instead of taking care of the issue for which they were called for, they tried to make up some unwarranted problems so that they can make more money. Very shady business practice.
DO NOT trust their diagnostics as they were clueless an inaccurate on most of what they told us was wrong with the unit.