So far this company has rewired my house and replaced the HVAC system. They have been very friendly, Professional and helpful with their work. They called to followup as well to see how we liked their work. We had an issue with one outlet and they sent a repair person out 2 days later. He apologized for the inconvenience and quickly fixed the problem. I'm looking at another upgrade now to do with them.
First experience with Bryant-Durham. Technician, Shawn Hackney, was prompt, friendly, patient, & extremely helpful. He carefully explained all my options for repair or replacement of my broken duel fuel heat pump. Overall, his customer service was outstanding & he made me feel that I had made the right choice by choosing Bryant-Durham Services. Follow-up review to say Blake & Brad arrived today, 5/15, to install my new Trane unit. They were prompt, friendly, professional, & did excellent work. I can give Bryant-Durham Services my highest recommendation!
After 17 years of faithful service I had to replace my entire HVAC unit. I had always used Bryant Durham for routine service calls and they have been excellent. I called them to install a new unit and they quoted me a fair price on a new Trane and --considering it was July in NC--responded as quickly as humanly possible. The office staff--Carol and Anne-- were most courteous and helpful and the installing technicians--Blake and Shawn--were terrific. Attentive service at a fair price...what more can one ask?
Bryant Durham Services installed two ceiling fans in our house today, they did a fantastic job. They called to see if they could come early and quickly and efficiently installed the fans. Great job, friendly people and I would certainly recommend them in the future. Eric
Eric and Andrew are awesome examples of what and how professionals should act. Early to the job PPE prepared and flexible as in relation to job performance. I have never heard of Bryant-Durham Service before but I will never forget them now..Thanks for everything guys
Brad was very knowledgeable and attentive to our issues. He offered clear consultation and resolution to our specific problem(s). Additionally, Carol was incredibly helpful in prioritizing our appointment, given we had an A/C issue during warming weather, and Ann was incredibly polite and efficient while working though the billing and paperwork. I would highly recommend their services.
Our central A/C unit stopped pushing cold air yesterday afternoon; I didn't notice until 1:30 am that the unit wasn't working correctly. My husband called Bryant-Durham Services this morning and the tech on call came out right away and replaced the condenser. I am so grateful for the prompt and professional service. I highly recommend this company and am especially thankful to Brad Davis. Going forward we will use Bryant-Davis Services for any future A/C or heating needs.
At last our complete remodel/addition is about to be finished. It has been a long journey! Hats off to Bryant-Durham Electric for providing quality service through this process. Their services consisted of new electrical and HVAC for our home. During any project, stress levels can be high from a homeowners perspective when delays come or changes need to be made but whatever the case, they worked to accommodate the delays and the changes. I appreciated that every employee who came on the job was professional and very respectful. I highly recommend. Ken and Rhonda McCormick
Once again, I had great service from Bryant Electric. Demetrius came out to our house again and did a fast professional job. This time he installed a new electrical receptacle and fixed an exhaust fan. I have always been very pleased with the my service from Bryant.
When my attic A/C was leaking, Brad came out promptly on a hot holiday weekend to provide excellent service. He was courteous, professional and determined to fix a challenging mess working at 117 degrees. He listened to my worries and answered my questions. Smart, respectful, neat, great follow-up: all 1st rate. This is my 3rd experience with Bryant-Durham, starting with installing a generator. I have been very pleased and have full confidence in the quality of their work.
Stephen Williams
So far this company has rewired my house and replaced the HVAC system. They have been very friendly, Professional and helpful with their work. They called to followup as well to see how we liked their work. We had an issue with one outlet and they sent a repair person out 2 days later. He apologized for the inconvenience and quickly fixed the problem. I'm looking at another upgrade now to do with them.
lisa russell
First experience with Bryant-Durham. Technician, Shawn Hackney, was prompt, friendly, patient, & extremely helpful. He carefully explained all my options for repair or replacement of my broken duel fuel heat pump. Overall, his customer service was outstanding & he made me feel that I had made the right choice by choosing Bryant-Durham Services.
Follow-up review to say Blake & Brad arrived today, 5/15, to install my new Trane unit. They were prompt, friendly, professional, & did excellent work. I can give Bryant-Durham Services my highest recommendation!
James Marksbury
After 17 years of faithful service I had to replace my entire HVAC unit. I had always used Bryant Durham for routine service calls and they have been excellent. I called them to install a new unit and they quoted me a fair price on a new Trane and --considering it was July in NC--responded as quickly as humanly possible. The office staff--Carol and Anne-- were most courteous and helpful and the installing technicians--Blake and Shawn--were terrific.
Attentive service at a fair price...what more can one ask?
Eric Larson
Bryant Durham Services installed two ceiling fans in our house today, they did a fantastic job. They called to see if they could come early and quickly and efficiently installed the fans. Great job, friendly people and I would certainly recommend them in the future. Eric
Lincoln F Payne
Eric and Andrew are awesome examples of what and how professionals should act. Early to the job PPE prepared and flexible as in relation to job performance. I have never heard of Bryant-Durham Service before but I will never forget them now..Thanks for everything guys
Sheryl Alford
Brad was very knowledgeable and attentive to our issues. He offered clear consultation and resolution to our specific problem(s). Additionally, Carol was incredibly helpful in prioritizing our appointment, given we had an A/C issue during warming weather, and Ann was incredibly polite and efficient while working though the billing and paperwork. I would highly recommend their services.
Gail McKuhen
Our central A/C unit stopped pushing cold air yesterday afternoon; I didn't notice until 1:30 am that the unit wasn't working correctly. My husband called Bryant-Durham Services this morning and the tech on call came out right away and replaced the condenser. I am so grateful for the prompt and professional service. I highly recommend this company and am especially thankful to Brad Davis. Going forward we will use Bryant-Davis Services for any future A/C or heating needs.
Rhonda McCormick
At last our complete remodel/addition is about to be finished. It has been a long journey! Hats off to Bryant-Durham Electric for providing quality service through this process. Their services consisted of new electrical and HVAC for our home. During any project, stress levels can be high from a homeowners perspective when delays come or changes need to be made but whatever the case, they worked to accommodate the delays and the changes. I appreciated that every employee who came on the job was professional and very respectful. I highly recommend. Ken and Rhonda McCormick
Cynthia Hemmerich
Once again, I had great service from Bryant Electric. Demetrius came out to our house again and did a fast professional job. This time he installed a new electrical receptacle and fixed an exhaust fan. I have always been very pleased with the my service from Bryant.
William White
When my attic A/C was leaking, Brad came out promptly on a hot holiday weekend to provide excellent service. He was courteous, professional and determined to fix a challenging mess working at 117 degrees. He listened to my worries and answered my questions. Smart, respectful, neat, great follow-up: all 1st rate. This is my 3rd experience with Bryant-Durham, starting with installing a generator. I have been very pleased and have full confidence in the quality of their work.