Super Cool HVAC

Had an awesome experience with Super Cool. I had a new coil installed by another local company last year, and there was a recall for the drip tray. Super Cool was the company chosen to replace the part.

The moment my appointment was as scheduled, things could not have gone smoother. I received immediate texts confirming my date and window from their dispatch, with an actual live body on the other end, not just an automated message. The tech who was scheduled, Jake, also called to confirm shortly after that. Everyone I dealt with was very helpful and friendly.

Can't say enough about Jake, he communicated directly with me via text or call the week before and the day of the appointment letting me know exactly when he'd be there. He did a great job replacing the part and then went above and beyond closing everything up. I had noticed prior to him arriving that there were a bunch of leaks in the duct work (previous installers really dropped the ball there) and had planned on sealing it up myself - didn't mention it to Jake. When he was done and showing me the finished product, he had already sealed up all the leaks, better than I probably would have been able to and included areas he didn't work. He also discovered a mis-wiring for the (brand new) primary shutoff float switch and corrected while he was there, explained the full operation and wiring for me while he was fixing the problem. Those little details go a long way in representing what kind of company you are dealing with - I would definitely recommend giving them a call if you need HVAC service. I know they'll be first on my list if I need anything.

These guys did a good job. Mitchell inspected my home HVAC system and I was pleased with the info he provided and help in choosing the best path forward to repair and improve my home AC system. Jake came out to my home to do the work and completed the job like a true pro in all ways. Thanks Super Cool!...would recommend and use again

Had a furnace go out on Friday morning before the Thanksgiving weekend and they were able to schedule someone to come out same-day. They let reached out to me a couple of times with updates on when their tech would arrive.

Courtland showed up and was very friendly and professional and found the problem in and fixed it very quickly and easily. Would highly recommend SuperCool HVAC!

Mitchell and Jake were great technicians who did the job quick and with great pricing. The AC wasn’t cooling the house for days and Mitchell was able to diagnose the problem quickly and get the parts needed to fix it within blazing speed. His customer service and knowledge was top notch.

Super Cool HVAC was great. The were responsive and communicated quickly. They were able to use SMS text for updates and clarification on my appointment, which is always my preference. The technician, Jake, that serviced our system today was professional. He provided details on our system, the repair and made relevant suggestions. I will contact Super Cool HVAC the next time I need service or repair.

Mitchell was so great to work with. He was very quick to respond and get out to fix my A/C. He was so professional and able to fix the issue in my house very quickly. I would definitely recommend him to anyone looking for HVAC services.

Always good customer service and followup. Business owner and techs are willing to educate and they take pride in making sure the job is done well.

Jake and Mitchell were both an absolute joy and I'm so glad I gave them a call. We'd been out of AC for 6 days in the summer and every company we hired kept trying to sell us things we didn't need. Super Cool literally came in, diagnosed the problem, explained it thoroughly to us, and fixed it right up within the same day saving us thousands. Ab-so-lutely would recommend these guys!

I called Super Cool when our upstairs unit went out. Mitchell the owner showed up, diagnosed the problem and made same day repairs so we could sleep comfortably.
Thank you for being responsive, efficient and affordable!
We will definitely call Super Cool when it is time to replace the unit and will be recommending to anyone with HVAC repair needs.

Great diagnostic test and HVAC install from the SuperCool team and would work with them again!