Super Cool HVAC

Called Mitchell this morning with an AC issue. He was able to send Courtland out before noon the same time and diagnose the issue. They were great to work with and I felt like I was getting an honest treatment instead of a sales pitch. Would highly recommend!

I cannot recommend Super Cool HVAC and Mitchell enough. We use American Home Shield (AHS) as a home warranty company. When AHS could not find someone to come service our high rise HVAC and I reached out to Super Cool HVAC, they were able to come out same day. When it was decided that our HVAC unit was irreparable, Mitchell worked with AHS to make sure that we received a fair amount of reimbursement for the very high cost that it costs to replace an HVAC system. He worked diligently to ensure that they had all of the information they needed, waiting on hold for over an hour one time, and checking on the status throughout the waiting process. He literally wanted to make sure that we would not have to pay all of it out of pocket. When it was finally approved, Mitchell offered to install the HVAC next day, since we had gone without for a couple weeks at this point. The whole Super Cool HVAC team was wonderful when installing our new system. They were timely, polite, and worked efficiently to get it installed. When it came to installing the thermostat, Mitchell made sure I had all the information to access all the features on my phone. Again, their service is A+ and I would recommend everyone to use Super Cool HVAC for their heating and cooling repair needs.

I called Super Cool HVAC for maintenance for the first time and they scheduled me for the same day! Jake came out and did a thorough inspection and cleaning of my unit, pointing out a few things the previous HVAC company had failed to correct. Amazing service and great people!

Mitchell was great at communicating and came out quickly to my home to diagnose a broken capacitor. He fixed the issue and had my AC up and running within an hour. He was considerate and friendly. Thanks for your help!

Was out of town when a friend called to let us know our AC unit was leaking water into our house. We called Mitchell and he was extremely helpful from the start. He was able to get out to our house quickly and address the problem. We received updates via text and a note immediately after he finished. The service felt personal and professional!

These guys initially repaired one of my A/C zones that had gone out, but they have since helped me with a few other things: improving my static pressure in one zone and assessing getting more cool air to one room. Mitchell is super responsive and great about explaining solutions, even if the solution doesn't generate more revenue for him.

This is by far the best AC & Heating company in Charlotte, NC! The owner of SuperCool, Mitchell Demitruk, is young, honest, ambitious, responsible and really cared about providing me with the best options at the lowest price. He saved me over a thousand dollars by coming up with ways to help my budget while at the same time provided very high quality equipment. He and his strong team, Jake & Mike worked to put a brand new unit into my condo today and I could not be more pleased with every step of the process. I highly recommend giving them a call for your needs! I’m 100% satisfied.

They were great, responsive and very accommodating of my limited schedule. Would definitely recommend them!

Mitchell is professional, knowledgeable, and polite. His service work is great and the prices are reasonable. I was having an issue with my gas furnace and he was able to diagnose the problem quickly and offer a prompt solution at a good price. Would recommend. 5/5 stars.

I had just been burned by an HVAC company that wildly overcharged for a repair that didn't even fix the problem (Over $600 all in for a $50 part and 16 minutes of work). Check out my previous review for that tale. I didn't even want to call another HVAC company but I heard good things about Super Cool. The tech showed up and was extremely thorough going over my system, after multiple tests inside and outside the house he found that my thermostat was the culprit. He charged $100 to diagnose this and it completely fixed the problem! He even texted a few hours after he left to make sure everything was running well.

I can't recommend this company enough. The owner is passionate about his work and it shows. Thanks!