Tyler was extremely professional and courteous. The entire team was friendly and they even provided estimates as to when the technician would be arriving. They fixed the issue with my A/C at a reasonable price and did a stellar job. I highly recommend them.
A tenant had an issue with the ac so I contacted them. Once they made it to the property they told me it needed a new thermostat. It would cost $250. They said they would be out later that day or the following morning. After they did not show up the next day I contacted them but I didn't get a response for almost a week. When they finally got back to me they told me it would now cost $1000 to repair my system. Without ever coming back out my estimate quadrupled! This whole situation caused a delay in getting the tenants ac fixed and she actually complained to the city. This was the worst experience ever with an HVAC company!
I had a great experience with Phil N Great. My technician arrived on-time, quickly diagnosed my issue, made the necessary repairs, and provided other recommendations. I would highly recommend Phil N Great for your HVAC service needs.
Phil N Great and Tyler did a wonderful job on our system. Proactively worked with is for seasonal preventative maintenance. Good price. Respectful, and good communication. Thank you.
The technician that performed our maintenance, Tyler, was awesome! He was professional and friendly and explained everything about the maintenence that he performed. I would highly recommend using this company for your HVAC needs.
Phil N Great is my “go to” heating and cooling system maintenance & repair business. For 6 years they have kept our system up and running. Always there when we need them.
AC unit was not cooling at our Cary home. The office staff was wonderful to get the technician (Catlin) scheduled that morning - and he arrived right on schedule. Husband had done some trouble-shooting and the technician/owner (Catlin) confirmed we needed coolant (took time to explain all he had done to husband via phone). Price/service was swift and excellent. House is now cool! Highly endorse Phil N. Great!
Catlin and team are amazing! Their customer service, knowledge and pricing can't be beat. We were lucky enough to find them on NextDoor when searching for a heating and cooling maintenance service. They have not only provided a wonderful maintenance service for our home these past few years, but also QUICKLY and KINDLY helped us when an emegency popped up over a holiday week with one of our units! Highly recommend them!!!
Tyler was great! Thoroughly explained the problem and the solution. I was absolutely thrilled to get a same day appointment on the Friday of a holiday weekend. Thanks to Denise also. Both were very professional and made a very cool long weekend for me possible.
Dannibeth Farnum
Tyler was extremely professional and courteous. The entire team was friendly and they even provided estimates as to when the technician would be arriving. They fixed the issue with my A/C at a reasonable price and did a stellar job. I highly recommend them.
Bing Shen
Catlin and his company have done a great job of replacing my HVAC system. Highly recommend!
Dan C
A tenant had an issue with the ac so I contacted them. Once they made it to the property they told me it needed a new thermostat. It would cost $250. They said they would be out later that day or the following morning. After they did not show up the next day I contacted them but I didn't get a response for almost a week. When they finally got back to me they told me it would now cost $1000 to repair my system. Without ever coming back out my estimate quadrupled! This whole situation caused a delay in getting the tenants ac fixed and she actually complained to the city. This was the worst experience ever with an HVAC company!
Keith Martin
I had a great experience with Phil N Great. My technician arrived on-time, quickly diagnosed my issue, made the necessary repairs, and provided other recommendations. I would highly recommend Phil N Great for your HVAC service needs.
Brian Battle
Phil N Great and Tyler did a wonderful job on our system. Proactively worked with is for seasonal preventative maintenance. Good price. Respectful, and good communication. Thank you.
Lisa Grove
The technician that performed our maintenance, Tyler, was awesome! He was professional and friendly and explained everything about the maintenence that he performed. I would highly recommend using this company for your HVAC needs.
Stephen Stanko
Phil N Great is my “go to” heating and cooling system maintenance & repair business. For 6 years they have kept our system up and running. Always there when we need them.
Scooter Cary
AC unit was not cooling at our Cary home. The office staff was wonderful to get the technician (Catlin) scheduled that morning - and he arrived right on schedule. Husband had done some trouble-shooting and the technician/owner (Catlin) confirmed we needed coolant (took time to explain all he had done to husband via phone). Price/service was swift and excellent. House is now cool! Highly endorse Phil N. Great!
Lauren Lentivech
Catlin and team are amazing! Their customer service, knowledge and pricing can't be beat. We were lucky enough to find them on NextDoor when searching for a heating and cooling maintenance service. They have not only provided a wonderful maintenance service for our home these past few years, but also QUICKLY and KINDLY helped us when an emegency popped up over a holiday week with one of our units! Highly recommend them!!!
Deb Pope
Tyler was great! Thoroughly explained the problem and the solution. I was absolutely thrilled to get a same day appointment on the Friday of a holiday weekend. Thanks to Denise also. Both were very professional and made a very cool long weekend for me possible.