Hummingbird Heating & Cooling

Great service from the moment I called until the work was completed. Prompt service with knowledgeable service people. Chad (the owner) answered all my questions and explained my options. Installed new furnace and left the work area cleaner than they found it. Chad contacted me the same day the work was completed to make sure I was satisfied. I'll use them for all my future needs and highly recommend them.

**** update ***

Chad, the business owner contacted me immediately about my experience below and gave me complete confidence that what I experienced is not how they run their business. He offered to completely refund me and to give them another shot. He also didn’t attempt to lessen or downplay my interpretation and wasn’t defensive at all. He also didn’t request I modify my review. I very much appreciated how he and the business responded. He advised he was addressing things internally and I believe he has/will. I will give them another opportunity the next time I need.

Original post
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My furnace stopped working. I Called 24 seven HVAC and they came quickly. The service tech (Brandon) pushed me to replace the furnace before attempting to diagnose. He quickly asserted the gas control valve was faulty, wouldn’t explain in detail why he knew so certainly. He was happy to provide a written quote to replace the furnace, but would only provide a verbal estimate $1300 to replace the gas control valve (said they won’t quote the repair - a red flag because it would document his false assertion). He left such a bad impression that I had another service come to confirm the control valve was operating and that it only needed an SSN24 Surface Ignitor / flame rod. This part was $40 + $150 install vs the $1300 falsely blamed gas control valve or a new furnace for $5000. He pushed the control valve because it is an expensive part and an invasive repair that would tend to make someone nervous.

I am surprised they have the rating they do. My experience was completely unsatisfactory. They charged $140 to come and tell me falsehoods.

Chad and 24Seven HVAC, thank you for everything. From the time I made the call to you and Veda and throughout the install process, I have never been more happier and satisfied. Everything we discussed you delivered. Just an awesome job. The guys, Dan and Brian were amazing, very professional and knowledgeable.Extremely polite and courteous. Their work was very thorough and clean. Had a great time with them. They treated my house like it was their own. Thank You for that.
I would highly recommend 24Seven HVAC for all your heating and A/C repairs, service and installs.

Called 24 Seven HVAC spoke to Veda we did some trouble shooting. My parents home didn't have any heat...Chad was able to come right out and replaced the furnace within hours! Extremely professional, quick and got the job done!!! Do not hesitate to call!

Dan was great. Very professional, got the job done quickly. I would highly recommend them to anyone

Great people and I loved everything about them. Great service and our heating works fantastic. We have a 7 month daughter and they worked extra hard to make sure we were warm for our baby. I love these guys, I would recommend them to everyone. Thank you so much guys.

Company on record for our system couldn't come out for 2 days to fix system. Called 24 Seven and they came out same day. Rep was knowledgeable, informative and helpful. He stayed until we knew exactly what needed to be done and quoted. System was replaced less than 48 hours later and we are now warm for the winter.

The guys were very professional, answered all my questions took them less than six hours to remove the old heating system and install the new Amana. had to move the water heater out of the way and return, Everything was done clean and neat. Installed a new thermostat. Very happy with the service.

Great service all around! Making the appointment was a breeze. Everyone I talked to was very friendly and professional! Dan walked me through what he did and what to expect.

This guy Dan that’s good person great attention with respect and puntuallity coming before appointment Daniel Corrice and another employee in that company is really good person and I recomended for all people in Syracuse New York in all close area thanks a lot appreciate for your attention and service 🙏