HomeServe of Staten Island

Great service and the technician was very polite and respectful. He took care of the issue within minutes and not an issue since.

I sooo miss Gregg Mechanical They sold out to Homeserve and they are 100% horrible. Canceled appointments, no notifications, 6 weeks lead time for appoints. 3 months to get an A/C tune up and the service was subpar Bob Mims is still local Staten Island contractor, give him your business

We have been customers of HomeServe for last number of years with great pleasure. Their service people are always on time, courteous and professional. I highly recommend HomeServe.

We paid Greg mechanical to put in a new a/c system and radiant heat in our home. Our first floor bathroom was freezing and we needed to use a heater or else the pipes would freeze. The company had to come back and put a radiator in my first floor bathroom after trying to charge me $4000 for a job that we paid for. Greg admitted it was his company’s fault and he fixed it but astetically, we didn’t want a radiator in our bathroom. We wanted radiant heat. While his worker had to cut a hole in the wall and had to remove my oven. When he was finished, the poor man couldn’t lift my oven and took out 2 chuncks of my wooden cabinet. Also, he put the a/c unit in front of my house which sticks out like a sore thumb. And..as it turns out the A/C unit is not strong enough for the square footage of my house. In order to cool the home I was told by several companies that I would need another unit. Thanks, Greg Mechanical.

Taken over by HomeServe. Very corporate, poor service, inflexible. Sad, it was a great company.

Gregg Mechanical used to be a great HVAC company, they sold out to Homeserve. Run away as fast as you can. They took my $309 for a preventative plus yearly plan. I realized today (Nov.12th) that I haven't heard from them to do my heating inspection. When I called, they told me the soonest appointment was January 23rd, 2020. I cancelled my plan and asked for a refund and they will only refund me a partial refund. Are you serious. Be aware people.

Only problem was a 2 day wait for an appointment.

My family and I used to go with Scaran and other contractors for a couple of years. Now I wish we hadnt. When we called Gregg mechanical, they charged significantly less AND they even did a cleaner and better job! We had an indoor unit installed. The workers are professional and on time.
Each time I call Gregg, the receptionists are ALWAYS extremely polite, efficient, and informative. I highly recommend this company because they have gained a loyal customer.

Excellent service, from the customer service on the phone, to the techs that come out to the house. They know exactly what they are doing and will explain everything to you.

Technicians are prompt, professional and very skilled at fixing what is wrong.