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Syracuse Energy Systems, Inc. Reviews - 69

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa Poirier

Syracuse Energy Systems has been servicing my furnace and heating needs for several years now. I find them to be prompt to reply to any service call I've had, and trustworthy in their opinion as to what needs to be done. My system is a bit antiquated and convoluted (lots of different "zones" in the house). Tom has never seemed intimidated by it and always knows just what to do to get us up and running again promptly. I would highly recommend Syracuse Energy Systems.

Nate Haswell

Syracuse Energy recently replaced my furnace. They were very responsive, competitively priced and did great work! Very personable technician and overall great service.

Erin Zacholl

We are repeat customers of Syracuse Energy Systems. They have installed our furnace, AC and hot water heater and made service calls. Clean, professional and very fair. We all highly recommend.

Joseph Defeo

Syracuse Energy Systems is a top notch company. Great Technicians very neat and professional.They installed a new furnace and air conditioner in
my home.From Tom Jean coming over and explaining what I needed to the technicians installing the system.They are very neat and informative they explained and answered all my questions.Fit and finish was excellent and professional looking. I highly recommend giving them a chance

.

Staci Hurley

After three tries, I finally found a heating company I can trust!! I was so impressed with every step of my service - from making the appointment to the quick response time to the honest and quality work that was done. We have a boiler that needs antifreeze, and the two other companies I dealt with both overcharged me, told me we needed more gallons of it than we did, and I still had problems with my boiler after they were done. With Syracuse Energy Systems, I was told exactly what the problem was and given options on how to deal with it. In the end, I had some parts replaced (which was not part of the estimate from the other company) and new antifreeze put in. With the other companies, I had been quoted a ridiculous price for the antifreeze and told I would need many more gallons than I actually needed. When the job was said and done, I paid half of what the other company had quoted me, and I had more work done, and SES even left the extra antifreeze for me to use next time the boiler is serviced.

I can't say enough good things about this company and am so we glad we found them! Look no further!

Jeremy Cartier

Very pleased with Syracuse Energy Systems. We are returning customers, and we use them exclusively for furnace repairs and service. The technician just left for a routine furnace cleaning; he took the time to go over what he was doing and explained everything that will need doing in the future. It has been my experience that other operations are less inclined to do this kind of thing. Everyone just wants to get in and get out. This meant a lot to me because it is the first major snowfall of the year, and as we were the last service call of the night, I'm sure he wanted to get home.

Great technician and a great local company.

Dylan Spencer

My furnace failed on a very cold day, they provided me with loaner heaters to keep my house warm, and were very professional.

Barb Garr

My experience with Tom and his team has always been wonderful. No matter what my question or need may be, the response is quick and service always professional. I have referred friends and relatives to Syracuse Energy Systems and they encountered the same great service. Thank YOU !!!

Benjamin Augustine

Tom Jean and his crew were on time, efficient and courteous to us and our two dogs. He explained everything that would happen in the process of installing a new boiler, piping and radiators in our home so that we were not caught off guard at any of the installation process.

The crew that accompanied him were friendly, knowledgable and cleaned up their worksite (our home) each day for the entire five day install. There was no tools, dust or debris left in our home. A wonderful job done by this crew. And a beautiful modern install to our century old home.

Tom's estimate was completely accurate as well, there were no extra costs, fees, or add-ons -- what he quoted was what we paid.

Syracuse Energy Systems is now our go-to for any and all services or maintenance for HVAC needs.

Michele Silfer

When I bought my house, it already had the heating and air conditioning system. Tom Jean went out of his way when I first moved in and came over and explained how my furnace works. He did routine maintenance on my furnace and cleaned it. I am very happy with Syracuse Energy Systems, Inc. and Tom Jean.

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