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Syracuse Energy Systems, Inc. Reviews - 69

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scott Anderson

Did an amazing job with setting up our HVAC system several years ago. Just had to have a repair done today, and they were timely, were done quickly, and everything is fixed! They are the best 👌

Neemah Delfanian

Excellent company that takes care of their employees and customers. Pete Crane is the best! Helped me understand how my furnace works so I know what I have.

James Wallace

Excellent service and Peter crane was professional and explained everything he was doing. He answered all of our questions too. I like that they text and or email you when they are on the way. Everyone I dealt with from answering the phone to scheduling the service to repair are awesome. I highly recommend Syracuse Energy Systems and we use them for repairs and our annual service inspections. Definitely five star company!!!!

David Furney

Peter was knowledgeable and provided excellent service. He diagnosed the system, gave me options, and promptly fixed the problems all in the same day. Would definitely recommend.

J E

SES responded in a timely, professional manner. Craig explained the options for repairs and cause in terms I could understand. He completed the repairs quickly and at a reasonable price. Trustworthy and reliable - I would recommend and will be using them again. Thank you Craig!!

Jerrid Ayen

Great experience. Craig was extremely knowledgeable/professional and explained everything he was doing including what everything would cost. Would recommend to anyone in the Syracuse area. First time using them and will likely be a lifetime customer now

Debra Mills

Tom Jean is honest, professional and he doesn’t over charge for his services because of the Covid Pandemic or use it as an excuse like most businesses . His rates are fair and justified. This is my 4th time using Syracuse Energy Systems. They come for emergency situations same day! I can always rely on them.

Charles Wood

SES was great to deal with - prompt, professional, great job, good price

Elizabeth DePietro

A few years ago I had Tom Jean, Syracuse Energy Systems, install central air in my home. I was completely happy with everything then, so decided to come back when I needed my furnace updated. Tom did not pressure me, but gave me information on furnace types and which ones would be best for my home and personal needs. He gave me extra informative resources to help me make my decision. When the technicians came to install my furnace and humidifier, they were friendly, professional, and respectful of my home and privacy. They were prompt, worked diligently until the job was complete, and cleaned up all traces of their presence. They kept me up to date as the work progressed, and were concerned that I was aware of reasons for noise levels, gas smells, etc. When the job was complete, the new furnace and humidifier system's features were explained to me in detail. During this whole process, communication was a breeze. The office manager, Terry, was always prompt and thorough when returning emails, answering questions, and taking care of rebates through National Grid. I would highly recommend Tom Jean, Syracuse Energy Systems and their professional team.

Lainee Francis

I have been using Syracuse Energy Systems for about 20 years. Tom Jane, the owner, will not recommend any service or product that is not truly needed. On June 2nd, Craig the SES technician performed a routine Air Conditioning tune up. He was very personable, knowledgeable, and thorough. You can trust this company with all your heating and cooling systems and be confident things will be done correctly. And you won't have to worry about being told you need something that really isn't necessary! I highly recommend Syracuse Energy Systems.

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