Dix Hills Air Conditioning, Inc.

The entire staff of Dix Hills AC was very friendly and helpful. Especially Larry the owner and his crew!. They were all professional and meticulous! Did a complete HVAC change of all units and a Larry came in with the best price out of all local companies! Highly recommend!!!

It was warm the other day as we all know. My system wasn't working properly. I called after hours left a message figuring I would hear back the next business day. Well nope I was wrong - I got a call back within 20 minutes offering to come the next morning first thing. I was going out of town so we held off till Monday 9am the tech (Bob) arrived I explained what was happening, he said lets go check - we turned the system on and it started blowing air. He said ok, this should be easy - I bet you are low on Freon. He put his gauges on the system, attached the freon and it took 4lbs. We went back in and he said I'll bet its blowing at 50 Degrees, I replied I'll take that bet. He was wrong. I held my thermostat up, he held his. His read 45, Mine read 48.
The explanation is a simple one it was a new replacement system and sometimes, not every time, the charge although it seems enough is just plain old short. The moral is Dix Hills Air Conditioning still proves me right they are awesome to deal with.

I have used Dix Hill Air Conditions a few times. I am beyond happy with my experiences with them. I used them back in 2016. My outside unit stopped working on a 90 degree day in June. They were the only company that picked up the phone and they installed a brand new outside until the next day. Which was a Saturday morning. A few weeks ago, in my new home. They installed a brand new central air system on the top floor. We had an issue within the first 30 minutes as they started cutting holes in the ceiling. Larry and his team quickly came to a resolution that me and my husband were extremely pleased with. They were here for 2 days. Every worker was polite, professional, and courteous of my home. We felt as if we were treated like family. I highly recommend them to my friends, family, and colleagues. A++

Had a new system installed about 5 years ago and has not work correctly yet. Over the time, I’ve had the compressor replaced, coil, valves, blow outs, and the list goes on and on. Every single year we turn on unit for first time…..system is not working. I have a folder of service slips and they have the audacity to charge me for a system that has never worked properly. I deserve a complete new system at least. They are claiming it’s a manufacturer problem….take a close look at the picture and look inside the van. Hmmmm….that looks like a functional business. Had no other choice but to move forward using legal action. DO NOT use this company!

5/22 Start of year 6……STILL not working!

I have the pleasure of knowing Larry and Dix Hills AC for over 20 years he has done 3 homes for me. My 16 year old system literally just died and he had Pete come spend some time and found the main coil in air handler was rotted. Because it was 16 years old and the Freon no longer allowed to be serviced and no part available promptly or cost effectively The decision was made to replace the system. New air handler and condenser etc… literally 72 hours later inclusive of Saturday and Sunday his crew was at my house 9am and finished up by 3. System tested and running - blowing. 60 degree air at the vents.
I understand sometimes thing don’t meet expectations and people will leave poor feedback. But I can say with total confidence and absolute faith that this company is who you want to deal with!!!
Pricing is better than fair. Workers are amazingly respectful. You cannot go wrong.
Thank you Larry and your team.

We have used Dix Hills A/C well over 30 years
Larry( owner) hands on, always Professional. Willing to take the time to explain thoroughly, returns calls, addresses emergencies., work speak for themselves.
His crew is efficient, respectful of property, work like a well oiled machine.
Had to replace our “30” year old Unit.
From start to finish flawless
We are back and running. Completely satisfied.

*** Update 6/6/22****
They had a tech come look at the unit since it was short cycling. He said we needed new coils outside, we got new coils inside last year (unit is 3 years old). He said it was under warranty and will call the owner. Since we have had soooo many problem with the unit since we got it, Larry decided it was a lemon. Within a week they installed a new unit. So far no issues! Very grateful we were still under warranty! The younger tech that came to repair and told us it was the coils, was excellent. We will be requesting him from now on!

Since we have received this air conditioning unit something seems to wrong with it EVERY YEAR (3 years now!) We do the annual check up/maintenance recommended, and yet still have problems.Currently sweating in my house at 80 degrees yet set at 69 with a 3 and 2 year old. An ac unit shouldn’t have an issue every year especially brand new.

I' ve been using Dix Hills Air for over 30 years. They have always responded on time with a fair price and I have always been satisfied with the work that has been done. I recently needed a new Outside and inside unit. Larry the owner came to my house and explained what would be best for my house set up. The visit was no pressure at all and he explained everything that would be done. The installers were very professional and respectful of my house and property. They got the job done in one day and cleaned up after themselves. Overall I got a completely new AC system at a great price.

They installed a central Ac at my house and following year it works and stop. They came to check it twice and charged me a service charge both times stating warranty is only on the parts... So they came to the conclusion it's the fan. So they came with the fan about 2 weeks after and charge me another $1000 dollars stating I had to pay for shipping and install. Never heard to that because it's usually free shipping on warranty parts... They don't even know about new technology. I would never recommend them or use them again. Also the installation was the worst I have ever seen sloppy job

Hi,
I wanted Central Air Conditioning for my house. Dix Hills AC had installed Central AC in my brother's house, and my brother loved their work and service. So I had Dix Hills AC install Central AC, ducts, attic unit in my house. They did a fantastic job and their price was very fair. They were professional, kind, and did fantastic work. My house is so cool now - even on days in the 90's. They care about you after the job as well. They just came a week ago to "summarize" and check my unit. Larry, the owner, is great and so are his workers. So if you need Central Air Conditioning, know that Dix Hills AC will do a great job where you will be very satisfied.
Sincerely,
John of Commack