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Dix Hills Air Conditioning, Inc. Reviews - 36

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
SHausner

Chose Dix Hills air b/c they had a great price and good reputation. Showed up on time to replace old unit and did a great job! Clean and professional and all has been working now over 1 year later. I would highly recommend!

DARBY CLARK

Very Pleased with my AC install. They came with 3 vans and had it done within 4hrs. No mess either. Larry (the owner) was a pleasure to deal with.

Antony Sansone

This is the sister of Mrs. Sara L. and I must write what an awful job and disservice Dix Hills Air Conditioning did to my sister. On 6/12/19 my sister asked DHAC to come over and see what can be done about a leak in her central A/C. Well for many years her son would help her out and add new refrigerant every year for her. God Bless him. So my sister was trying to get the system repaired which can be done. Many people have their system leaks fixed no matter how old they are. The old systems are built tough and can last many decades.
Well the tech that came over to her house was some kid who was programmed like a robot. When the son asked what needs to be done, the tech just kept harping.. well the system is so old, and you fix one thing and then something else will fail. We don't have any more parts to repair R-22 systems. You will need a whole new system running the new refrigerant. etc...blah blah blah Meanwhile look on the internet, they sell plenty of R-22 coils, compressors, and all the other parts. Dix Hills AC just does NOT want to repair systems to SAVE anyone money! RIP OFF ARTISTS !
So the son says well what about repairing the fittings on the evaporator (attic part). The tech says those are compression fittings (son suspects it leaks) and it would cost alot to repair them and it is not worth it. Yeah the owner said $3,500 just to splice in new fittings. RIP OFF! Tech then said and for a leak test, we would do a leak test and I would have to add dye to the system and come back another day. Apparently they don't use the latest technology that can tell a leak immediately. So it was a battle for the son to get the tech to do anything right. Then when the son tells him that he has to add a few pounds every year, the tech said "that pollutes the environment and I could not even touch a system that bad".
Looks like DH air conditioning hires BRAINWASHED ENVIRO whacko nazis for their team. Because we all know that "climate change" and R-12. R22, etc. being "bad for environment" is a FRAUD & HOAX started by East Anglia lab to end the cheap and reliable refrigerants for people to make them spend more wealth $ on the new inferior products that don't last. Besides the facts that heating R-12 makes MUSTARD GAS and that DuPont's patent on R-12 expired and DuPont paid off the EPA to ban their creation so no one else can profit for their idea. It's all pure BS piled high and deep.
So anyway the tech. did absolutely NOTHING to help my sister. The son even had to beg the tech to check the pressures on the unit to make sure he added enough R-22. The tech. did NOT even step foot into the attic where the leak is. My sister said all he did was peer into the attic with his flashlight, his feet NEVER left his ladder. So for the few minutes this tech. was there at my sisters house (about 12 minutes) doing NOTHING and offering NO SOLUTIONS, he then charges her $175.00 for NOTHING ! I mean $50.00 maybe for a house call just to show up would be reasonable. But $175.00 to do not a thing, but run his mouth!! I would suggest you STAY FAR AWAY from Dix Hills Air Conditioning. They used to be good 20 years ago. Something CHANGED. No more now. They don't want to fix, they just want to replace and make you spend $$$thousands. They don't even care about SENIOR CITIZENS. They treat them like DIRT !!! Beware folks !! They should have ZERO stars!

**FOLLOWUP 7/1/19 Folks notice how every negative review from customers, is a "false claim" to this owner? If he wants me to send a copy of the receipt I will gladly do so. Everything I wrote happened to my sister. Even her son confirmed the whole fiasco. If this owner keeps denying what happened, I will post the actual receipt here. Larry STOLE $175.00 from a senior citizen. APPALLING !

Rob Schade

They did not show up. No heads up no call back. No response. I get 1 day off a week and I spent it waiting for them and I didn't even get the respect of a phone call. Oh I'm sorry they called ME this morning to tell me they were definitely coming but couldn't give me a time. I called 3 times in the last 2 hours and crickets. Now I have to take my 10 month old over to my brother's house to sleep because she won't go down in the humidity. Thanks dix hills air you guys are a 1st rate operation đź‘Ť

Manny Manbahal

We had a whole house himidifier installed. The guys were on time and professional. The price was as quoted, and the owner was at the job site . Will definately be using them again and recommed to others.

Jamie Ra

Horrible work, doesnt stand by his word charged for dye test and given nothing but excuses as to why the 3year old ac never worked right and the kept adding freon. Another company fixed the leak in the pipe and other issue with the install.

bob santos

Larry is a man of his word. All promised was done, even a duct to a bathroom, that 3 other companies wouldn’t do, Larry got it done. Thank you Larry and your Great crew of Technicians. Bob S

KenMar Fire

Sent a knowledgeable service tech right away. Diagnosed the problem quickly & replaced units in a timely fashion. The office staff was good about keeping in touch with us.

Pamela Signorelli

My mom had central air conditioning several years ago and it never worked properly from the beginning. When I looked over his installation, it was horrendous. I made sure when it was my turn I went to another contractor. Does not have pride in his work

eunjoo pyeon

Installers provided reliable and excellent service.
Owner, larry is very kind and professional. From start to finish, clean and respectful. Highly recommend this company!

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