My propane supplier recommended Breathe Easy for my fall furnace check up and I can say that I am very impressed with this company. The maintenance person, Jason C. was on time, very professional, friendly and took the time to explain what he was doing, why he was doing it and explained some of the workings of my furnace. It seems like this type of professionalism is getting scarcer these days, but not with this company.
02/09/22 Update: My furnace broke down recently. I called this company, and they [Jason] did a fantastic job at getting it fixed. I can't give these people enough praise. GREAT communication, response and professionality. They said they would be at my house at 8 AM and they were there around 7:56 AM! No hurry up and wait here!
We use Breathe Easy every year to check our furnace and every other year for duct cleaning. Always professional, on time, and cost-effective. Brandon was here today and did a thorough job, including remounting our thermostat, which was very loose on the wall. Excellent service all around!
When we called Breathe Easy for the first time, Liz answered the phone and was very helpful and professional. She scheduled a service tech to come out that day and within a couple of hours of our call. Jason, Adam, and Ryan arrived and were professional, on time, friendly and answered all of our questions. We are very happy with the work that they did.
Great experience with this company. They were great at following up with phone calls and coordinating. Adam was very professional and friendly and got the AquaCal unit repaired. I'm very happy with their service.
Don came in and explained the cleaning operation to me as he set-up. He was very thorough and showed me before and after pictures and videos. We really apprciate his expertice and work ethic.
Don and Brandon were very good at installing the new furnace., They went out of their way to do more than was needed, and they were very polite and personable. Mike the sales rep was very knowledgeable as well. I would highly recommend doing business with Breathe Easy.
We had central ac installed. Quality install. We had a issue with the unit itself and they responded quickly and made sure everything was good. They care about their customers. Update......ac now has to be charged a few times a year. Have to replace after 5 years. The unit came from manufacturer with a leak. They ran liquid seal through it. I should have made them reorder. Update.....received call and they are going to look at it and take care of it. Really appreciate the fast response.
We are so pleased with the professional job Breathe Easy Of CNY did for us installing our new air conditioning unit. Last summer our 10 year old unit started to fail. We called Breathe Easy and a technician was sent out that day to diagnose the issue. After servicing our unit several times it was determined our old unit was unrepairable and needed to be replaced. They spent the time with us to answer questions and they let us take the time to make decisions. We were given the date and time our new A/C unit would be installed and the crew should up promptly! The crew sent to do the job were courteous, professional, and personable. They laid out the job with cleanliness and care. In all we had a new condenser set, new coil, new line set, new condensation pump installed, and they brought our existing furnace up to code. In addition the owner took the time to show up on the job several times to ensure we were getting the best job possible. This experience has been exceptional and the service provided to us was outstanding by all! I certainly would recommend Breathe Easy Of CNY to any potential customer!
Harry Truax
My propane supplier recommended Breathe Easy for my fall furnace
check up and I can say that I am very impressed with this company.
The maintenance person, Jason C. was on time, very professional, friendly and took the time to explain what he was doing, why he was doing it and explained some of the workings of my furnace. It seems like this type of professionalism is getting scarcer these days, but not with this company.
02/09/22 Update: My furnace broke down recently. I called this company, and they [Jason] did a fantastic job at getting it fixed. I can't give these people enough praise. GREAT communication, response and professionality. They said they would be at my house at 8 AM and they were there around 7:56 AM! No hurry up and wait here!
Ryk Groff
We use Breathe Easy every year to check our furnace and every other year for duct cleaning. Always professional, on time, and cost-effective. Brandon was here today and did a thorough job, including remounting our thermostat, which was very loose on the wall. Excellent service all around!
Kelly Conway
When we called Breathe Easy for the first time, Liz answered the phone and was very helpful and professional. She scheduled a service tech to come out that day and within a couple of hours of our call. Jason, Adam, and Ryan arrived and were professional, on time, friendly and answered all of our questions. We are very happy with the work that they did.
Janet Ribeiro
Everyone was super nice and respectful from the service technicians to the office people. Will definitely call them in the future.
Stacey Schnapp
Ryan was incredible! Efficient, friendly and all around great! Can’t say enough about him.
Hoss
Great experience with this company. They were great at following up with phone calls and coordinating. Adam was very professional and friendly and got the AquaCal unit repaired. I'm very happy with their service.
Paul Welch
Don came in and explained the cleaning operation to me as he set-up. He was very thorough and showed me before and after pictures and videos. We really apprciate his expertice and work ethic.
Roger L
Don and Brandon were very good at installing the new furnace., They went out of their way to do more than was needed, and they were very polite and personable. Mike the sales rep was very knowledgeable as well. I would highly recommend doing business with Breathe Easy.
Jeff Kimmel
We had central ac installed. Quality install. We had a issue with the unit itself and they responded quickly and made sure everything was good. They care about their customers. Update......ac now has to be charged a few times a year. Have to replace after 5 years. The unit came from manufacturer with a leak. They ran liquid seal through it. I should have made them reorder. Update.....received call and they are going to look at it and take care of it. Really appreciate the fast response.
Justin H
We are so pleased with the professional job Breathe Easy Of CNY did for us installing our new air conditioning unit. Last summer our 10 year old unit started to fail. We called Breathe Easy and a technician was sent out that day to diagnose the issue. After servicing our unit several times it was determined our old unit was unrepairable and needed to be replaced. They spent the time with us to answer questions and they let us take the time to make decisions. We were given the date and time our new A/C unit would be installed and the crew should up promptly! The crew sent to do the job were courteous, professional, and personable. They laid out the job with cleanliness and care. In all we had a new condenser set, new coil, new line set, new condensation pump installed, and they brought our existing furnace up to code. In addition the owner took the time to show up on the job several times to ensure we were getting the best job possible. This experience has been exceptional and the service provided to us was outstanding by all! I certainly would recommend Breathe Easy Of CNY to any potential customer!