Superior Co-Op HVAC Heating & Cooling - Mitsubishi Diamond Contractor Elite

Had to replace an old heating system and I reached out to Gerald at Superior Co-Op to come give me an estimate for a complete overhaul of my heating and cooling system. From the estimate to completion of the installation of my Mitsubishi system I am EXTREMELY happy customer! I have been using my system now for over a month and can definitely see the cost savings by going with the Mitsubishi system! I highly recommend Gerald great guy to do business with and his employees who came out to do this install were extremely polite and after each day would actually vacuum my carpets and you would never know they were in my home!! Definitely 5 star ! Thank you to everyone at Superior Co-op for a job well done!

Great company to do business with from start to finish. Josh and Tom did a fantastic job installing my Mitsubishi hyper heat heat pump. They were on time, worked together incredibly well , were perfectionist on every aspect of this install, very friendly ,very communicative and at the end when it came time to install the Wi-Fi connection to my phone we're very patient and waiting for Mitsubishi technical support to answer the phone and give us guidance. There was nothing wrong with either the installation in Mitsubishi turns out that my phone had just started running Android 12 in their app was not compatible yet with it. Good news was that I had an older phone that we were able to do the install on and transfer it to my to new phone. Thanks also to Glenn who came out to do the estimate. Also great communication via the Internet and email for the estimate and their arrival time for the installation.

I wanted to take a moment to recognize the excellent service we recently received from Trevor Eddy. He was scheduled to complete our maintenance for HVAC system installed in late September 2021. He arrived on time, was professional, thorough, and willing to answer my seemingly never ending questions about the scheduled maintenance. We couldn’t have been happier with our first scheduled maintenance. Thank you for the outstanding service!
MaryBeth and Rich Dickinson

Installed heat pumps throughout our house. Excellent service, great communication, quality work, and everyone who came to our house was professional, very polite and considerate. We'd recommend them to anyone!

I recently had Gerald and his team install hyper-heat heat pumps to replace my oil furnace. The level of service was remarkable at every step of the process. I was unfamiliar with the technology at first, but Gerald walked me through it, explaining how everything worked. The installation crew was excellent: prompt, professional, and friendly. When the installation was interrupted by an unforeseen electrical problem that had nothing to do with the heat-pump installers, they handled it brilliantly--even helping to remedy the problem. Post-installation, I have had some questions about peak performance and efficiency, and the Superior Co-Op HVAC crew has continued to be very responsive, making two visits to my home to ensure that everything was working as well as it could.

I am now a month into having the heat pumps, and I'm really happy I made the transition. The house is warm and cozy, as well as more energy-efficient. Plus, I'll never have to see that oil-delivery hangtag on my door knob again.

We attempted to reach the last person we used to repair our pool heater but he never returned multiple messages so we scheduled our appointment with Superior for today. They arrived early, which was very pleasing. It was clear that Gerald knows about pool heaters. He educated us on many aspects and found the problem quickly. And he actually had the part we needed with him! That has never happened before. In fact, we had to wait four weeks the last time we needed a part through another company. In a very short time, our heater was up and running. We highly recommend Superior and are so glad we found them!

This is a first class business that is truly Superior. We wanted a Mitsubishi HVAC minisplit which we could control via the Kumo cloud app, for our vacation home in Chestertown. Austin came out & explained our options. He was pleasant, professional & knowledgeable. We decided to have Superior do the work & we have been extremely satisfied with their above & beyond effort to make sure everything is right. The installation was done with the utmost care & attention to detail by Josh & Bob. They showed up on time, explained everything they were doing, did it right & went the extra mile when our old router did not work well with the wireless interface on our new unit. When we replaced the router later that week, Austin came back out & took care of making sure that we'd be able to control the unit from our home four hours south. When I emailed him last week, nearly two months after the installation, that we were once again unable to access the system via the Kumo cloud app, he offered to meet us at our home ON A SATURDAY & do his best to get things working as we'd envisioned them when we decided to make this purchase. Once again, Austin arrived & made good on his company's commitment to Superior service. Our unit is working perfectly with the new wireless interface he installed & we are beyond happy with our unit, this company & its employees who are consistently Superior!

Over the past two years Superior Co-OP HVAC has replaced both my furnace and central air system that were 20 years old. Gerald and his team were meticulous in their work and very professional in outlining my options for each system with available rebates and efficiency ratings. I would recommend Gerald and his team to my friends. I appreciate the company being a member of the Southern Saratoga County Chamber of Commerce.

Reliable, pride in workmanship and an excellent, can-do staff best describe Superior Co-Op HVAC. We couldn’t have asked for a better experience with Gerry and his team. Their top ranking by Mitsubishi is well deserved and certainly sets them head and shoulders above the rest. I recommend Gerry without reservation. He delivers the desired outcome with no drama. Thank you, Gerry, Josh, Trevor, Austin and Bob! You guys are top shelf!

Josh and Brett installed our new Mitsubishi heat pump and 2 wall units for heating/cooling. They were friendly, courteous, knowledgeable, and worked well together. Everything was done in a neat, professional manner as well as leaving the work area(s) spotless after installation of the units. We would recommend Superior Co-Op HVAC Heating & Cooling. The owner was here to make sure everything was in order.