R & R Heating & Air Conditioning

I've used this company before at 2 residences and misplaced their phone number. I looked it up on Google and was curious about some of the bad reviews. I then saw responses from the manager which seemed reasonable and sincere so considering that and the service I've received in the past I gave them a call. I remembered that I was told by the previous technician that they have a service agreement where you can get a fall / spring change over for a specific price. I was interested in that because I had something similar with TLC Plumbing in the past. When I asked the person that answered the phone if he could email it to me for review of the terms to determine if it's a good deal I was told he couldn't send it out via email or any other method It seemed logical to me that a person would be able to see what they're buying before they buy it. Then I asked what the name of the manager is because I wanted to talk to him to provide feedback on past service and let him know I'd be looking into the service agreement for 2 properties and get more information from him. The person would not give me the manager's name. I'm pretty sure I can get his name somewhere but it makes me uneasy about all the secrecy. I'm disappointed that this company wasn't willing to accommodate my request; more disappointed because they gave me a quote for an evac system in the spring and now I have to find another plumbing company.

Jesse came out the day our heater went out. No other companies would. He was professional and knowledgable. He replaced the motor and got our heater running great in just a few hours. I'm greatful because it was very cold out.

I called them to repair my heater. When everything was said and done, they charged double their estimate and my heat still didn't work.

I called the owner and got nothing but excuse after excuse why they couldn't send someone out to work on it. Finally, I had to call another HVAC business who came out and fixed it the same day.

horrible service, called to have my furnace repaired, technician came out, advised they could fix but would need to get pricing for me and would call me in the morning. The next day didn't hear from them so called in the afternoon and was told the tech would call me. Never got a call so called again hours later and final the tech called me and said they found the parts and gave me an estimate then said he'd call me back to set a time to come repair the following day. Never heard back. The following morning they called, asked for someone else and said they had the wrong number. I explained I had called them and explained what all had been going on. Service lady apologized and said the tech would call me.... these people are not reliable, if you need work done go with someone else other wise you'll be waiting around wondering whats going on.

We just got a swamp cool a/c installed and purchased at R@R Heating and Air Conditioning and they really provided excellent customer service and couldnt of done a better job!!
Thank You!!!!
I highly recomend R@R to anyone who's looking for affordable prices and great CUSTOMER SERVICE .....
WAY TO GO GUYS.😆

Our pilot light went out on Thanksgiving day and we had no heat for 24 hrs right after the snow storm. I called R&R and they were out in less than 2 hours and fixed our heater fast and affordable. Thank you so much.

We've relied on R & R for over 5 years. They show up on time, give accurate estimates, and perform quality heating and plumbing work.

Excellent and professional. Treat me with wonderful care. HIGHLY recommended. Thank you. Len K.

They were out in less then 30 minutes and fixed my plumbing problem fast.. I would definitely recommend them. And very fair on cost.. Thank you R&R.

I called on a day with 105 degree weather when everyone else didn't have openings for WEEKS and these guys came after hours. They fixed my AC in about an hour! It was great! Thank you guys!