Their service is phenomenal, head above shoulders better than any competition in the area. Prices are fair and the customer service is first class. Not to mention their admirable program “Rostron Gives Back”. Can’t say enough good things
The team at Tom Rostron were wonderful at installing our new Daikin mini split AC units. Everyone was very professional and completed the job on time. The main technician Joe H really made a difference when choosing this company and product. The installers- Shawn, Christian and Mike were top notch. I recommend them 100%!!!! Thank you. MJ
I don't even know where to begin! I am over the moon pleased with the professionalism and the overall workmanship of this company! From the get go with John to the two guys who did an outstanding job installing our new system Shawn and Christian! This team was phenomenal and really made sure everything was done properly and they showed up on time. We moved into a home that had a system that was older and we needed to find a way to remedy some of the humidity issues in the home as well. I was referred to Tom Rostron by the painting company we used, so I gave them a call. John called me right away and set something up for that week. I told him my concerns with the basement ventilation and he took an honest approach instead of trying to sell me he showed me. He showed me the vents down there he walked me through the old system. Once we finished I concluded it was time to pull the trigger. I then had an appointment for them to come out and replace the hvac system. I am so thankful that they sent Shawn and Christian, they went above and beyond! When the job was complete Shawn walked me through the system and everything he had done and then some, I am so glad there are still folks like this out in the world as well as companies like this too. I will also be using Tom Rostron for my maintenance plan and have no problem referring this wonderful company to any and everyone! Thank you guys for everything! Special shout out to Shawn for putting a few screws in my basement stairs!!! you guys rock!
Joe arrived in a timely fashion. He was professional and thorough. He communicated the issues effectively to both myself and the tenants. He advised me of the charges and made sure I was okay with processing the credit card I have on file.
Had a service call with Ryan who was prompt. fixed the issues and even prepped aircondioner for ready to use by removing the cover and placing everything neatly in the garage.
Tom Rostron company is amazing! Very professional & friendly! Donna is so sweet on the phone.
Technicians are very knowledgeable, Professional & on time! This company sets an example on how great business should be practiced!! Definitely will use these guys over and over again .
I was extremely happy with the services Tom Rostron provided when we moved in 2019 and we wanted to convert our house from oil to natural gas. Bill Suer graciously supported us through the transition and even helped us with our paperwork to NJNG as we qualified for an On-Bill Repayment program.
The installation of the new furnace was seamless and extremely clean. I would be happy to recommend Tom Rostron to someone else and definitely would use them again!
I’ve used Rostron a few times and have always been satisfied. My tech , Rick B was excellent. Explained everything to me. I would highly recommend using their services.
Kudos to technician Ryan. Not only was he professional, knowledgeable and patient, he also demonstrated a sincere concern and understanding for my frustrations. He is to be commended. Rostron installed the heating and A/C in our new home in 2003. We have been customers ever since.
Very positive experience. Response time great. Can't say enough good things about Ryan, the technician. Very professional and competent. Explained everything thoroughly. Very friendly and personable. Would definitely use again and highly recommend.
Nick Marabeti
Their service is phenomenal, head above shoulders better than any competition in the area. Prices are fair and the customer service is first class. Not to mention their admirable program “Rostron Gives Back”. Can’t say enough good things
Mary Jean Carroll
The team at Tom Rostron were wonderful at installing our new Daikin mini split AC units. Everyone was very professional and completed the job on time. The main technician Joe H really made a difference when choosing this company and product. The installers- Shawn, Christian and Mike were top notch. I recommend them 100%!!!! Thank you. MJ
Tracie Mendoza
I don't even know where to begin! I am over the moon pleased with the professionalism and the overall workmanship of this company! From the get go with John to the two guys who did an outstanding job installing our new system Shawn and Christian! This team was phenomenal and really made sure everything was done properly and they showed up on time. We moved into a home that had a system that was older and we needed to find a way to remedy some of the humidity issues in the home as well. I was referred to Tom Rostron by the painting company we used, so I gave them a call. John called me right away and set something up for that week. I told him my concerns with the basement ventilation and he took an honest approach instead of trying to sell me he showed me. He showed me the vents down there he walked me through the old system. Once we finished I concluded it was time to pull the trigger. I then had an appointment for them to come out and replace the hvac system. I am so thankful that they sent Shawn and Christian, they went above and beyond! When the job was complete Shawn walked me through the system and everything he had done and then some, I am so glad there are still folks like this out in the world as well as companies like this too. I will also be using Tom Rostron for my maintenance plan and have no problem referring this wonderful company to any and everyone! Thank you guys for everything! Special shout out to Shawn for putting a few screws in my basement stairs!!! you guys rock!
Noelle Zeppa
Joe arrived in a timely fashion. He was professional and thorough. He communicated the issues effectively to both myself and the tenants. He advised me of the charges and made sure I was okay with processing the credit card I have on file.
Jean Bucci
Had a service call with Ryan who was prompt. fixed the issues and even prepped aircondioner for ready to use by removing the cover and placing everything neatly in the garage.
Lauren Papale
Tom Rostron company is amazing! Very professional & friendly! Donna is so sweet on the phone.
Technicians are very knowledgeable, Professional & on time! This company sets an example on how great business should be practiced!! Definitely will use these guys over and over again .
Leland Bieniasz
I was extremely happy with the services Tom Rostron provided when we moved in 2019 and we wanted to convert our house from oil to natural gas. Bill Suer graciously supported us through the transition and even helped us with our paperwork to NJNG as we qualified for an On-Bill Repayment program.
The installation of the new furnace was seamless and extremely clean. I would be happy to recommend Tom Rostron to someone else and definitely would use them again!
Rob M
I’ve used Rostron a few times and have always been satisfied. My tech , Rick B was excellent. Explained everything to me. I would highly recommend using their services.
Andrew Milone
Kudos to technician Ryan. Not only was he professional, knowledgeable and patient, he also demonstrated a sincere concern and understanding for my frustrations. He is to be commended. Rostron installed the heating and A/C in our new home in 2003. We have been customers ever since.
Barbara Fritz
Very positive experience. Response time great. Can't say enough good things about Ryan, the technician. Very professional and competent. Explained everything thoroughly. Very friendly and personable. Would definitely use again and highly recommend.