Alpine Refrigeration

I highly recommend Alpine. I had a problem with my furnace not working properly & called them. They were able to send someone out the same day. The tech (Brian) was prompt, professional & took the time to explain what had happened to cause the problem & how I might avoid a similar issue in the future. Great service!

Our furnace, water heater, and humidifier were replaced rapidly and competently. The technician explained everything and answered my questions patiently. The office also worked well with me on the quote and alterations I asked for. I would highly recommended Alpine Refrigeration for your HVAC needs.

I have been using Alpine Refrigeration since 2014. The staff and technical team are always courteous, honest, and dependable. It is a pleasure to deal with such a great company. I can recommend Alpine to anyone for heating and cooling needs.

We have been using Alpine Refrigeration for over 35 years. They service our furnace, air-conditioning, and generator. They are efficient, courteous, knowledgeable, dependable, and professional. It's always a pleasure to deal with them.

Purchased new A/C unit for single family house to replace old unit. Install and takeaway was done in 1 day. Have been using Alpine for my Preventative Plus sedrvice contract as well. Highly recommend them. Very much price competitive.

We have been customers of Alpine H&C since 1996 and have had a service contract with them for our a/c. They came every year to do the annual check up to keep in great running condition for the coming cooling season. They have done a great job as it has never needed a repair in all that time. In 2012 we were finally able to convert from oil to gas heat when NJ Gas brought their line onto our block. Alpine was the 1st one we called for their advice in choosing a furnace that suited our needs and gave us all the information that we needed to help make a decision. We also got a 2nd estimate and Alpine's pricing was a bit better than his, but unfortunately we chose the 2nd dealer ONLY because they offered a long term payment plan at no interest and that was really helpful to us as seniors on a tight budget. But we strongly feel that Alpine and their entire staff would have done a great job of installation and in a timely manner as they were always very professional in our long time relationship with them. Give them a chance to do the same for you!

Alpine Refrigeration is very knowledgeable, punctual and honest. I am always more than happy with the service i receive. I recommend them to all my friends and neighbors. In today's world of big companies, someone like Alpine is a rare find.

Alpine installed a new hot water heater in my home this morning. They arrived on time and were finished in the time promised. Did extremely neat work and the installers were courteous, knowledgeable, and pleasant. Highly recommend Alpine!

Alpine performed a complete overhaul of the HVAC systems in our 40 year old home, including a new air conditioner, furnace and hot water heater, and the conversion from oil to gas. Their knowledge of the extensive conversion process and our home (they have served many in our development) was second to none; this allowed them to present a proposal that included high efficiency equipment at reasonable prices (literally thousands below some other bids). And, while other contractors who submitted proposals would not remove our dated and non-functioning hot water solar system or oil tank (telling us to hire someone else for that work), Alpine took care of everything. It was truly one-stop shopping. Arthur and Robin were always quick to respond to questions or issues, whether by phone or email. They guided us to obtain special financing thru our utility provider, tax credits and substantial rebates from Lennox. Most importantly, the system they installed has made our older home much more comfortable and energy efficient. I highly recommend Alpine.

I purchased a new furnace and AC unit from Alpine in June 2010. I live 45 minutes from their location but they advertised in my area and did not reject my business. A major reason I bought from Alpine was because they had a terrific warranty. They gave a 10 year parts warranty and offered service within 24 hours guaranteed for any repair. When my unit stopped working in May 2017, I called for service on Saturday, May 14th. I was told to call again during the week to schedule service. I called Monday, May 16th and was told the earliest I could get service was May 31st. When I asked about their 24 hour guarantee, I was told “That was something that they don’t do anymore.” They eventually moved the service appointment up to May 26th - nearly 2 weeks after my initial phone call. When I spoke to a manager on the phone about how they broke their contract with me, they refused to offer any price adjustment on the labor fee, and refused to live up to the contract that they used as incentive for me to buy from them. The manager, in justifying her position, insinuated that the distance from their location to my house was a burden to them. She explained how it was nice for them to come all the way to my house and not have a travel time charge added to my bill. It is baffling to me how a company can sell a warranty to a customer and then tell them that not only is the contract “something we don’t do anymore” before it’s expiration, but to also be told that the distance to the customer's house is a burden on them. Even more baffling is how they advertise a service contract on the bottom of their invoice! Seems like a great deal for them since they don't have to actually live up to it! I hope if you choose Alpine, you do not have a similarly disappointing experience.