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    Liberty Heating & Cooling Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Madine Despeine

    We have been going through with the companies our Home Warranty sent to us to service our ac unit. These companies have lied, didn't finish the work, no showed, and have been extremely unprofessional. As a result we filed complaints with Consumer Affairs, Better Business Bureau and our Home Warranty. After several months of back and forth, they finally sent Liberty Heating and Air Conditioning our way and within minutes..... they fixed the problem. Thank you for being an upstanding, honest, professional and on time company. Lisa thank you for your sincere customer service and making us feel like we have been taken care of and not taken advantage of.

    Linda Brennan

    Liberty Heating and Cooling was fantastic. They were very professional and did a great job replacing our boiler. Lisa was a pleasure to work with from start to finish, coordinating the job and following up with us. Would definitively recommend them.

    Luis Quintero

    Tim & Scott are amazing they truly have a great sense of customer service combine with professionalism. The quality of work and at the time of delivering the work done explaining step by step it make you feel satisfy and peaceful.

    Julie Glazer

    My house is on the market and had an issue. Lisa, Tim, and Scott were responsive, able to come right out, and fixed the problem quickly and efficiently. I was so impressed with each of them and their service. I’ve worked with other firms and would highly recommend Liberty above all. Thank you!!

    Craig Moskowitz

    These guys are great! We had another HVAC company come out here 5 times and they never could figure out what the problem was. i spoke with Lisa who sent Vinnie out, and he had it figured out in minutes. He went out of his way to pick up a part a good distance away and had it working shortly after he got back. He has a lot of enthusiasm in what he does and we had a lot of confidence in him and his team. We will surely use them again if we ever have another problem.

    Daniel Lapidus

    Lisa has been very helpful working through my home warranty to replace my boiler. The insurance companies are not easy to work with and after some confusion brought on by the warranty company, we are back on track thanks to the Liberty team.

    JUDITH SCHANZER

    From my first contact Lisa was great. Had an easy time scheduling the appointment. Matthew arrived right on time. He was quick and really knows what he is doing. Explained how to use my new thermostat and set it up. Great job done with a smile. Thanks

    Bader Hanna

    AMAZING SERVICE! Our heat stopped working in the middle of the night we got a call back from Lisa the manager at Liberty Heating & Cooling saying someone can come out there in a few hours. She was kind, polite and so helpful.

    30 minutes later, in the snow a gentleman named Felix came by to fix our heat. He needed a part so he left in the snow to get it and came back- this poor guy had to drive in the snow while the roads were bad to help us get back our heat. For reference it’s 23 degrees and about 5in of snow out. He didn’t turn around and say he’ll come another day- no he got in his truck went and got the part and came right back. Felix was so kind, helpful and patient! We appreciate how quick our heat was back up and running especially on a cold day like today! Thank you Liberty! We will definitely be using you again in the future. Special thank you to Felix and his manager Lisa!

    Randi Leonardis

    Liberty is absolutely awesome from customer service to the technical repairs needed. We had a clogged AC coil that resulted in water leaking through my ceiling! I called the office in a panic, Lisa let me know what to do, and immediately scheduled an appointment for a technician to come out. Justin was on-time, and took the time to explain to me in what was wrong and what needed to be done to fix the problem. Justin was friendly, professional, thorough, respectful of the house - just simply great at his job! I highly recommend Liberty Heating & Cooling!

    Trudy Grimaldi

    I had an awesome experience with Liberty Heating & Air Conditioning LLC I had no heat ! They came right away determined the problem installed new pumps it was meticulously installed my boiler never looked so organized. My heat works so well now haven’t had any issues since. I can’t thank them enough. There customer service went way above my expectations I am happy to say I would never call anyone else. I am 100% satisfied and I would totally recommend them to all my friends and family ! A rating !!!!

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