Armstrong Duct, Vent, Hearth & Home

The 2 gentlemen that showed up were great. They cleaned up after themselves and cleaned up some nasty stuff for us.

Very detailed work done with congeniality and knowledge. A+

Employee called to say he'd be here in about 15 minutes. Showed up on time! Careful about moving hoses and vacuum over the floor. Left everything as found. Yes, I have a bit of vacuuming to do. They weren't here to clean my house! Just my ductwork! And it motivated me to do some spring cleaning! Would definitely have them back!

Armstrong has serviced my business for many years, but I needed them for a project at my home recently. There was an exhaust smell coming into our home, and I wasn't sure why. I called Armstrong, and someone came to check things out that week. The gentleman was extremely professional, thorough, and experienced. The next day, he sent me a detailed email explaining what the issue was, and how to fix it. The Armstrong team was able to get me scheduled quickly, and they performed the job exactly how they promised. Everything was done in an efficient and clean manner, and I couldn't be happier with the end result. Thank you to the entire Armstrong team. I highly recommend them!

I have used Armstrong for many different services, at two locations. They are prompt, professional and, most important, leave our home as clean as when they arrive. Regarding some chimney work, they have made recommendations that were accurate and helpful. I highly recommend their services.

From the sales department, office staff, through to the actual service technician cleaning our heating vents — we were impressed!

Everything was explained thoroughly before beginning. There was no mess, and the service was performed in a non-invasive manner. The final bill matched the estimate. We would certainly recommend Armstrong!

The technicians arrived on time and were pleasant an professional. They were courteous and respectful of property. They wore masks, booties and gloves at all times.
There was a small issue that when I called was resolved immediately. Great customer service!

So I have this far kept my experience professional and messaged the company twice offline, without response. So now it's public. We will NEVER again use Armstrong, nor recommend them to anyone. Our experience was awful. They showed up an hour late, and I only knew about it because I called to find out where they were. They never actually reached out to us. Unfortunately, this also meant that my husband missed an important family event to be here while these people cleaned the ducts. The techs that came left the house an absolute disaster. They wore their shoes all through the house, tracking mud and slush all over our hardwood floors, and there was dirt and dust EVERYWHERE. All our counters, floors, shelving, furniture, everything. It took me 2 hours to clean the whole first floor when I came home. One of the techs also thought it would be a good idea to smoke a cigarette immediately outside of our front door, and the whole house reeked of cigarette smoke hours later. I had to open all our windows in the middle of winter to get it out. The pictures they claim to take to prove what a good job they did are a joke. I got four pictures, two before, two after. One of the before pictures was just a picture of our furnace that we had installed last year. Thanks for proving we have a furnace, I guess? There was one single before and after picture of our ducts and both of them look the same. They never offered to wear masks either. Thus far I've reached out twice, and no one's responded. So now it's public. I'd definitely recommend looking elsewhere.

They did what I asked them to do. One of the dryer vents needed special attention and they took care of that.

Armstrong did a fantastic job, particularly the techs, Percy and Jason. They were efficient, clean, and even showed me before and after photos. I'll be calling them for another cleaning in 5 years.