Action Plumbing, Heating, A/C & Electrical

We awoke to a cold hot water heater and I called Action due to a referral. I was called back quickly and was told they probably could not get there until the next morning. Well a few hours later I received a call say tech Jon was coming over. He was super friendly and extremely knowledgeable. He quoted a price and had the job finished with 45 minutes. When you have never needed a plumber before, Action was friendly and professional and quick…. I highly recommend them for anyone needing plumbing service.

The service itself was fine, but this review is in regards to unexpected charges. We were first time customers, and live outside of city limits. They advertise “Lincoln and surrounding areas,” but it would have been nice to know that we were being charged $95 additional because we live a few miles outside of town. We were not informed of this upon scheduling. This is on top of the $35 trip charge, which we were expecting. There was no communication about out of town charges. And they had to come out twice, so I can’t wait to get the second bill for another out of town charge. They should have been more upfront about this cost when we provided address and said we were a new customer upon scheduling. Highly upsetting and disappointing to find out this way. Definitely shopping around other places before we order our new unit.

They are always polite and communicative on what they are fixing and why and let you know what you can do to correct the issues on your end in the future!

Erik diagnosed problem of thermostat cycling and cycling without allowing the furnace to work. I’d closed off some registers and Erik suggested reopening them all to allow max air flow through heat exchanger. Over heating there was tripping the thermostat off repeatedly. Modifications were done and all is working great now. Erik was professional and personable.

Jon and Conner came when expected and were professional, fast and efficient. They identified the issue and presented immediate solutions. We appreciated this help.

Trent and Lee arrived sooner than expected. They discovered the problem quickly and repaired it easily. They are very professional and considerate . They wore plastic covers on their work boots .They explained the work to be done and answered every question. I could not believe they did such great work in the Coldest day in Lincoln so far. I always recommend Action Plumbing for such great work , value and speed!!!

Jessie Anderson had a challenge correcting a wiring job I tried on my Waterfurnace. He showed up on time, diagnosed the wiring issue and corrected it very quickly. Best of all he was polite enough to laugh at my jokes AND not make fun of my amateur wiring attempt.
Thanks Jessie!

Zach did a great job, we were very happy with his work. Zach was a very nice guy and very efficient

We've had a great experience using Action for water heater and garbage disposal replacement, as well as some air/heater maintenance. Highly recommend! Prompt, kind technicians and staff.

Very pleased with the services and repairs. Didn’t try to sell me a new HVAC system right away, walked me through what the issue was and ensured repair was complete. Thank you