Sharp-Long 72 Degrees Air Conditioning And Heating

We have been using Sharp-Long for about 20 plus years & the experience has always been the very best ! Recently we needed a new furnace & again, the entire process was highly professional . Lloyd is very knowledgeable, efficient & quiet. Thank you for the peace of mind that anything we need will be handled with the utmost care .

I would highly recommend this company over any others I have used to service my HVAC system. They are prompt, clean and efficient at what they do. I get clear information and not a jumble of technical terms I don’t fully understand. Technicians are friendly and knowledgeable.

I have a 6 year old Amanda system I bought from this company. They have always been who I’ve called for any HVAC service since I bought my house 10+ years ago. I had an issue with the AC this past Thursday. They came out did diagnosis right away and replaced the capacitor, said it would fix the problem. Less than 48 hour later the AC was having the same symptoms that resulted in my first serviced. Now it’s Saturday 90 degrees out and I have no AC. They refused to come back out w/o a $200 weekend trip charge. No consideration for the lack of “repair” done 2 days ago. Stated because I turned refused a recommendation on $350 optional service it was my fault the AC wasn’t working. Completely horrible experience. They do not stand behind their work as they claim. Especially if it’s a weekend. Garbage customer service.

Update: Came out today and re diagnosed the unit. They are warranting the unit replacement.

Arrived on time. Very friendly, professional service. Answered questions to my satisfaction.

The office staff is incredibly friendly and accommodating. The tech, Ross, was extremely helpful and knowledgeable. I will definitely continue using this company.

We LOVE 72Degrees!! My parents use them too! We actually got our warranty papers on our heating & cooling system from A.B. May so we could have 72Degrees to any work. We were NOT happy with A.B. May. 72Degrees has great customer service & their techs are on time & professional! We just had Joe Hawley come out & check our furnace to make sure everything was good for winter. He was so nice & professional. He told me everything he did & was very efficient!! Won’t use anyone else!!

We first had Sharp-Long replace our furnace and air conditioning system in our Lee's Summit, MO house back 2010. We had a maintenance contract with them since then. We bought and moved to another house in Lone Jack, MO and continued our maintenance contract with S-L. At the last two service calls, the service tech noticed slightly elevated CO2 levels (not enough to be dangerous, yet) and that a fan motor was drawing too many amps (meaning it was going to fail). A member of their sales team came out and presented three different proposals. We opted for the middle one. Four days later an installation team came out and replaced the entire heating and air conditioning system in one day. The techs were very friendly and professional and went about their work very efficiently. They were very protective of our walls, floors and carpeting. We were very pleased with the work they did and the clean-up afterwards was better than expected. We will certainly continue having Sharp Long monitor and service our new system. Thanks guys!

Collin did a thorough job and explained to me what had been done and what needed to be done.

Highly recommend ... no reservations. We met with and received estimates from five companies before selecting Sharp-Long 72 Degrees, and I'm confident that we made the right choice. They worked the hardest to stay within our budget, while configuring the best solution to meet the HVAC challenges of our 99-year-old house. They were amazingly responsive from first contact, starting the job less than four hours after we accepted their proposal. The installation team was on time, communicative, considerate, respectful, COVID-safe, and clean. Every contact with Sharp-Long felt genuine and professional.

The service went pretty smooth
although we had a repair done, so hopefully it was needed.