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C&K Air and Heating Inc Reviews - 64

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
marina garland

I've been using C&K Air and Heating for over 6 years now and happy that they are my go to company. When I bought this house over 7 years ago, the existing package unit was over 18 years old and was constantly going out. The appliance warranty that came with the house purchase had someone coming out every week fixing something. When I asked to have it replaced, I was told as long as parts were available they would continue to replace it. That was not going to work for me after I spent a week without heat. I got many quotes and outrageous pricing from at least 5 HVAC companies. C&K was extremely fair and came out and did a fantastic job in removing and replacing the old unit. It has had no problems at all. I have them service it every year and they are always prompt in their response and on time. Chris has come out to be hands on with his tech when needed. The first cold day this year, the heat wouldn't kick in. A call to C&K and they were out the next day. A part needed replacing and it was under warranty. They had the part installed in under a week and all is well and warm in my house. They have been fair, honest, and helpful. Chris goes the extra mile in helping his customers. I asked him for a recommendation on a crawl space issue. He couldn't give one, but put me in touch with a client who had a similar issue. That is a man who cares about his customers!

greg fair

CK Air conducted a 5-star installation performance at my residence today. James led a crew of 4 as they arrived on time to install flex duct in my crawl space and completed the job ahead of schedule. All 4 of the crew were professional, polite and courteous and clearly answer whatever questions I had. Chris Kirk has built a 5-star heat/air service business that I have been fortunate to have a relationship with for over 10 years. Thank you Chris for going the extra mile securing the necessary supplies during this odd supply chain situation. If anybody out there is in need of a dependable heat/air provider look no further than the team at C&K Air

Anonymous

When Jeff came to our house to fix our AC. He was was friendly and professional. I was impressed that he was willing to come to our house after 5pm. And Jeff stayed until our AC was running properly again. I know this is a very busy time of year. Jeff was focused and got the job done right.

D & C Freight Haulers

Called C & K at 8:30 am on a very cold day. Advised them our heater had gone out and requested first available technician. Was advised there was a tech working in our area and that he could be here today. Michael arrived around 2:15 pm and went right to work. He quickly located the problem and advised it was a clogged sensor. The repair was completed quickly. He explained the maintenance he had performed and the reason required. Luckily, he only had to unclog a sensor and while there he cleaned the ignitor, as well as check other components. A quick system check confirmed Heating was working properly. Michael was very knowledgeable, professional, and courteous. We are extremely pleased to give Michael a 5 Star Rating.

Jennifer Arnold Parsley

C&K quoted and installed an A/C system for our 1910 historic home in Cooper Young, which never had A/C before. They quoted for 2 systems (in case we finish our upper level in the future). Their pricing was excellent, better than 2 other quotes from big local companies. They sent a big crew for this big project and got it all done quickly and efficiently, exactly when they said they would. The owner of the company has always been very responsive and knows me by name. He even does some of the maintenance calls. They gave us a great system with an excellent warranty and they do our annual service to keep everything running perfectly. I could not be happier with our experience working with C&K.

Margaret Pellett

C & K installed new Trane heat and air systems in our old Midtown house long ago and has maintained the systems ever since. Jeff has been our service provider for years. He arrives on time for appointments, gives clear explanations and instructions concerning the system, and is consistently pleasant and professional. We feel fortunate to have contracted with C & K for installation, and their excellent maintenance service (semi-annual system check and filter change) has given us years of trouble free heating and air conditioning. Five stars!

Orville Nichols

C&K did an outstanding job for me, replacing my 14 year old Furnace unit with a new one. Did a beautiful job with the duct work also. You can't go wrong with C&K.

Stephen Stapleton

Our family has been using C & K for over 30 years for all our home heating and air conditioning equipment installation, ongoing preventive maintenance and repair services. This has included a large addition to our home and the remodeling of our original home. Over this past year C & K helped guide us in upgrading our three (nearly 20 year old) systems to newer, more efficient furnaces and air conditioners. Importantly, C & K assigns and schedules the same Technician to perform our work as he is familiar with all aspects of our systems. Without reservation we recommend the C & K Team to our neighbors and friends seeking knowledgeable, professional and thorough HVAC professionals!

Mary C

Just had my air conditioning units serviced today and as usual Jeff was very thorough in making sure everything was in good working order. I have been using this company for a several years and I am always pleased with the work. Everything is always explained in understandable terms and the servicemen are always very courteous and timely. Their prices are very reasonable and they don’t try to sell you something you don’t need. I would very highly recommend C&K Air and Heating to anyone looking for a company to handle their heating and air conditioning concerns.

Jane Chambers

I have been using C&K Air and Heat for over 15 years and I've always been very happy with their service. Jeff is a very efficient and timely service person and very pleasant. C&K has installed new units in my house and maintains them . They have always been fair and honest and I trust their advice and service. Also they carry Trane products and I won't have any other brand in my house.

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