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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Joel Smith Heating & Air Conditioning, Inc. Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Roxanne Morrell

Joel Smith Heating and Air Conditioning have been our heating and air conditioning go to people for years. They do great work, fair priced and always check to make sure things are working the way they are supposed to. We had a big deadline of a graduation party coming up and they were able to get our much needed air conditioner installed as well as our furnace. I won't use anyone else. They lay down tarps on any surface to keep everything contained. Thanks for continued great service.

Lynn Miller

if I could give them more stars I would!! They made sure everything was installed to perfection. They did repairs on things that were not included in the bid but should be done. They treat your home as if they were working on their own home. I had other bids and I am so glad I chose Joel Smith Heating, I have not received this kind of service in a long time!!
Thank you again for an EXCELLENT job!!!!

Tom Hart

Joel Smith Heating and Air Conditioning is now our "go to" company for any heating or cooling needs. Our AC unit failed last weekend. They were able to give us a quote and install an air conditioner and furnace before another company could provide a quote. Fantastic communication and customer service from Adeana. The techs that performed the installation were friendly and did a great job. We are a very satisfied customer!

Jamin Drago

Joel Smith Heating and Air is who you call when you want high quality work done by trustworthy, responsible people. All aspects of business are accomplished with integrity, professionalism and respect. It’s refreshing.

Paul Colton

I contacted Joel Smith Heating and Air Conditioning a few weeks ago for a furnace tune-up and cleaning. The work was completed on 10/19/2020. The service technician, Dustin (who also installed this heating and AC system about 10 years ago) was extremely professional, followed COVID guidelines and called before he arrived to let me know he was running a little late. Dustin did a great job of explaining what he did on the tune-up and the status of the furnace. He left the furnace area as clean as it was before he arrived. Overall a professional job from start to finish.

Dan Carlson

We had our furnace cleaned and tuned up. Dusty did a great job and answered all the extra questions I had about the furnace and a few other things we would like to get done in the future. We are in the middle of a remodel and need the cold air return moved. They are working on the quote for that work. Very professional. Always look forward to this company doing the work. We totally trust this company and it's employees. Thanks again!

Susan Ek

Oh my gosh....this company is.....Gooooood. They put in our new furnace and even rewired a few things that our builder did haphazardly......at no extra cost. What I really like best about Joel Smith Heating is their AWESOME customer service. I am NOT technical. We now have a computerized thermostat. Whenever that annoying red light pops on I can never figure out why. So I give them a call and sure enough, without fail they walk me through it and they never, ever get impatient with me. For a female over 70, that is a blessing. So thanks for your awesome product, your awesome service and your awesome friendliness and patience with one of your "older" customers. :-). 5 Stars +

rat tatat

We have CenterPoint Home Service Plus for our appliances. They don't cover the A Coil that broke to keep our AC cool. I did some research & found Joel Smith Heating & Air Conditioning, Inc. They have good reviews so I tried it. They reached my expectations. They are professionals, courteous & honest. Well recommended! Thanks!
Sincerely,
Adrian

Timothy Haley

I had Joel Smith install an a/c and furnace last July but I waited to review because I also had them install zone heating, well after a couple of weeks of running the furnace I am 100 percent happy with the job they did, my basement now is as warm as the upstairs and I LOVE IT ! Highly recommend them, quality work at a fair price

Jenna Untiedt

On a Monday night I ask neighbors for a referrals on replacing my air conditioner. I get a couple for Joel Smith Heating & Air Conditioning. I email them that night (Monday). Tuesday morning I get a call and scheduled someone to come to our house the next day.

My husband likes to mull big purchases. He was aware someone from Joel Smith Heating & Air Conditioning was coming. That morning, Hubs acts blindsided at the idea of a replacement. He says he never knew I wanted it replaced (...yes, you did), he’s not ready - what are we doing about checking prices. I tell him the company came well recommend from our neighbors and he should take their suggestions and ask them his questions. There was a brief debate as to if Hubs can handle this task.

Wednesday afternoon I expect a call from my frazzled husband wanting to talk about the options before going any further, but when when he calls, it is about dinner plans, with a passing mention of our new air conditioner. He says - you were right, he was a good guy. He explained stuff well. I picked an efficiency upgraded, it will save us money in the long run.

I knew Hubs could handle the task - he wouldn't want to listen to me gripe about it being hot all summer. But I wasn’t expecting him to be happy about it. He was.

In recap, I emailed Joel Smith Heating & Air Conditioning on a Monday night, I had a fully replaced air conditioner on Friday. It cost $4,201.00 (my husband did not pick the cheapest option they offered). They won over a skeptical husband by being trustworthy and knowledgeable. This work was done in May 2020 - because of that, they had COVID related practices in place for their home visits.

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