Airic's Heating & Air Conditioning, Inc.

Went thru Center Point Energy to replace my furnace. because I have their Home Service Plus Insurance, and have been with them for 30 years. They sent out a subcontractor Airic's Heating. The guy who installed the furnace was a great guy, and very knowledgeable. After installing the furnace and having me sign off on the paperwork, he said that I would be getting information to call for an inspection. He said make sure you follow-up on that, or Center Point and Airic will both be hounding you about it. Well I had the furnace installed on November 2nd of this year, and a month later still no information. I called Airic's and spoke to some girl there and she said she would send me out the paperwork. Well over a week and a half later still nothing. I finally called Center Point Energy and complained to them about the lousy follow-up by Airic's. Center Point was able to get the information I needed to call the inspectors. No follow-up with Airic's all they want is to installed the product, and move on. I'm very surprised that Center Point doesn't do better background checks to find out who they are hiring to do the subcontracting . I'm now really under impressed with Center Point, and will write to the CEO and let him know about what type of subcontractors they're using

Had center point come out and tell me that my boiler was not going to make it through the winter. so i looked around and got a hold of Airic's Heating. they came out right away to inspect my boiler and gave me quotes and were able to replace with a new boiler right away!! best company out there in the south metro! Joel Their technician did a great job and was very informative.

These guys are extremely responsibly priced and know what they are doing. I had them come out on a weekend to help turn back on our furnace and they had it running within 10 minutes. They were a little delayed on when they said they would be there but they still showed up and got it done. Highly recommend and I will definitely call them next time I have an issue. Thanks!

I had a very complicated heating situation converting all electric base board heat to forced air.
Airic's did an amazing job on sizing the furnace/AC unit as well as creatively installing hundreds of feet of duct work. The house temp is very well balanced on heat and ac and I feel that I received a great value for the work performed.

Thanks Airic's
Cale

I had a wonderful experience with this company, Adam and Jason came out to my house to look at a furnace that I had acquired and spent about an hour diagnosing why it wouldn't work correctly. They came to the conclusion that it was no good but they got it going and could have charged me and told me to keep it but they were very honest and informed me that it would be nothing but problems in the future. We decided to go another route in this matter and I sure am glad that there is still some honest people out there !! Thanks Adam and Jason !!

I have had Airic's dig me out of trouble a few times. Last winter my furnace went out during a 'polar vortex' and Airic's diagnosed and installed a new blower for me, very fast and efficient.

Last weekend I was in New Orleans and got a notification from my wifi thermostat (which Airic's helped me install) that my house dipped below 55. It was 0 out, I called Ryan from Airic's who had been to my house before. He was there on a Saturday within 45 minutes and had a new igniter installed. I was able to relax and enjoy vacation without coming home to frozen pipes. They have taken care of me and many of my neighbors, I would highly recommend.

My experience was terrible! It took forever to get scheduled to fix my air conditioner and then when they finally came, they said nothing was wrong with it. It still didn't work so when I asked for another opinion, again it took forever for them to come and then they claimed a rodent was in it which was bull! I had another technician from another company come out and he fixed it without question and actually knew what he was doing. Oh- and both techs from Airics were crabby too! I will NEVER use this company again.

Last August my neighbor had this company service their A/C unit. While doing so, this company damaged my A/C unit and will not take responsibility for their mess-up.
I came home to find these people standing over my unit claiming the heard noise coming from it. What I believe happen was they drop something in my unit(maybe a tool), they offered to fix it for free, and broke the coil in the unit. After so-called welding the coil back together and filling it Freon, I find out they burnt the outer covering to my unit and the coil leaked all the Freon out again where he broke it. Upon calling the company to find out what could they do to help me, I was sent out an incompetent person who did not do anything but told me he could take a $1,000.00 off of a new unit. I do not know how some people can live with themselves. Being dishonest and vandalizing other peoples property and think they can get away with these kind of things. Do these people honestly think I would let them provide a service for me after what they have done. My unit was not even that old and now I have to purchase another one because they are incompetent. I would also like to say the owner knew exactly who I was when I called, "I guess they don't break a/c everyday", and after his fake serviceman came, he stop taking my calls.
I will be filing a civil suit against these people. Not so much for the money, just the principal. These people have no integrity. I wish I had called the police when this first happened. These people are vandals.

Great service and fair prices. They have been doing work for me for years. I have recommended them to many other customers. Airics is a family owned business and will stand behind their products. I have worked with other heating and HVAC contractors and continue to call Airics because I can trust them!

I was originally told that installation would take one day. Without letting me know of plan changes, it ended up taking an extra half-day because the electrician did not show. Additionally, the installation failed inspection, so we had to have the tech come out a 3rd day to fix the work. I definitely couldn't recommend Airic's.