Shurail HVAC

Can not locate the Store and phone number doesn't work

Incredible customer service.

Shurail was the only supplier (out of six) that I spoke with, that got me the part I needed. It is my understanding that they didn't have the part in stock, however, they called around to locate and get it.
As far as I am concerned, if convenience and outstanding customer support are important to you, Shurail is the company that any professional or non-professional should be using.

Shurail didn't have the part I needed but they called around and found it for me in less than an hour.
Great customer service experience ! I would recommend them to the public and use their services again in the future.

I bought a Heater and Condensing unit from Shurail last year. It has been a great system. Nobody beats their prices and the customer service is outstanding.

Meh. Pros: I got A part that worked (not the right part) and I have heat now.
Cons: Store is cluttered and messy. They didnt have a matching part but I was handed an igniter for a different furnace and told to splice the plug from the old igniter onto this one and it "should" fit.

Currently my furnace is ghetto rigged with a part that didn't fit until the right part shows up from my Amazon order at half the price. I am pretty sure I am in violation of at least 1 code with the spliced igniter that doesnt fit quite right.

Also: took more than 10 minutes to run a credit card.

I cant wait until the right part arrives.

great customer service. needed a fix fast pete found the parts for my old unit and got them to me same day. very helpful kept me informed.

Outstanding. Friendly, honest, the best price. Bent over backwards to get my furnace going again. Would give them extra stars if I could.

Kevin at Shurail was extremely helpful and professional, went out of his way to help me out. Five stars!

They always come through with parts! Highly recommended!

Now about getting a location in the Northern 'burbs...

They've been a great help. Will definitely go back.