Comfort First Heating & Cooling

My husband and I hired Comfort First for heating and cooling services in the East Lansing/Lansing area. The company offered exceptional service, the team was reliable and always showed up on time. We were thrilled with their reasonable prices and appreciated how they respected the house and the area they were working in. Comfort First will be our go to company for heating and cooling services from now on.

We called Comfort First to give us an estimate on moving our HVAC system to allow us to create another bedroom, something another larger company in town said wasn't possible.

Josh came to our home, showed up on time, and was really friendly and knowledgeable. He talked through what we wanted with my husband and also listened about our future plans for our home (an eventual remodel).

He was extremely helpful in suggesting a better, more affordable option for what we wanted and helped us brainstorm ideas that would work until we remodeled our home.

We were delighted to discover such a helpful, honest heating and cooling company in the area and will most definitely be recommending them to others and using them as our HVAC company.

Hands down the best HVAC service and installation company in the area. They did a fantastic job on our new AC unit install. Additionally, AJ has been great during a couple service calls this winter.

Comfort First Heating and Cooling is a wonderful company that really cares about their customers. I've had many unique conversations-interactions-follow up telephone calls; making sure all the services received were to my needs. Customer service; building relationships with existing customers; honesty and integrity are just a few words that describe Comfort first! Might I add the new central air system they put in last June works well and is fantastic! Thank you!!

Service for gas fireplace was prompt. Technician Duane was polite, skilled, and he gave me tips on maintenance and about placement of carbon monoxide detectors. The remote was in need of AAA batteries but I had none on hand. He took the batteries out of his flashlight to make it work. It was a very successful and not at all expensive tune-up of the gas fireplace.

This company is excellent. My furnace broke down last Saturday and Duane, the on-call tech, walked me through the fix over the phone saving me a substantial amount of money. Their customer service is second-to-none. Highly recommend.

Comfort First has been servicing my home for many years. They are always on time and professional. As a woman I don't understand the whole heating & cooling process, but they always inform and show me what they are doing and what I need to do. Always helpful and satisfied with comfort. Recommended

I called Comfort First for AC repair and they had someone out to my house in less than an hour! He was fast, thorough, and professional, but most importantly got our air conditioner up and running like new again! I have their number saved now!

They did my new furnace back in 2017 and they installed a new AC last week. They are really great to work with and also very reasonably priced. I would not use any other place for my heating and cooling.

Josh returned my call on a Saturday. He said I will be there in 20 minutes. Indeed he was. He replaced the capacitor. He actually had one in his vehicle. I am very pleased with his performance. Thank you!!!