Comfort First Heating & Cooling

We just bought a new house, and it came with a brand new furnace and AC, installed by Comfort First. We have been having some issues with the heating cycle. I called Brad and he got our warranty transferred, and sent Josh out to take a look. Our issues were difficult to track down but Josh stayed with it. He contacted to factory rep to discuss and got our repairs included under warranty! I am impressed with their work ethic and professionalism. Things dont alway work perfectly but its nice to know that Comfort First stand behind their work and has the skilled techs who can figure out these more complicated systems. Well done!

Alan Heaviland

I was amazed at how quickly I could get an appointment. (I appreciate anything within a weeks time.) The technician, Payton, came out within the stated appointment time and was very thorough and professional. He explained everything that he did, which I appreciated. We will definitely be using them again.

Pilot would not stay lit on the furnace at work. Called one business, they came out & said best to replace furnace for $3800-$4900. Called Comfort First & their visit resulted in replacing a wire for $318. I trust Comfort First to do what is needed instead of trying to sell you what is best for their profit.

Payton was professional. Explained everything. Was in and out quickly. Highly recommend Comfort First

They came out this week to fix the heating issue the tech was unsure what the problem was they installed a new innighter the most expensive one . Costinge alot more then what it should have then the tech was surprised to have fixed it. Will be looking for a new company in the future sad because I have used you for 25 +years

I called Comfort First in the morning to find out if I could disconnect and remove an old AC unit that was in the way of an addition I was working on. They said it really should be done by a professional given the need to deal with Freon in the system and that was consistent with google search information. Since they knew it was in our way, they said they could have someone come out that day to disconnect it. It was done by mid afternoon. I’ve used Comfort First on other occasions for other HVAC work and have found them to be consistently easy to work with.

Very responsive and was able to send a text out same day. Repairs were handled quickly and efficiently.

I called the 24 hour emergency line. Because my furnace wasn't heating the lady I talked to said the technician would get back with me this was at 10 p.m. and at 6a.m. the next day I still hadn't heard from anyone..

I just had Comfort First install a new furnace and central air, I very happy with their professionalism and their work ethic. They’re polite and nice and know what they’re doing. I had them install a new gas line a month ago for the new gas range I bought I’m very happy with all the the work they’ve done for me.

Technician Josh was here twice for a gas fireplace that was not working. He was on time, very courteous and professional on both trips. On the first trip he re-lit the pilot light and checked all electrical connections. The switch that turns on the fireplace had been malfunctioning and the fire would sometimes just go out on it's own. Everything seemed to be fine when he left. 3 days later the thing quit on it's own again and the pilot went out again too.

I called and they rescheduled Josh to return at no cost. This time he pretty much disassembled the whole fireplace. Tested the thermocouple and found that it was sending a weak electrical signal. He had to be a contortionist to replace it in a poorly designed system, but he persisted and got it done. It's been 2 weeks and we've had it on and off 5-6 times since then and all is just like new. We were very pleased with Josh's work and Comfort's responsiveness! Would definitely use them again!!