Fry Heating & Cooling

Mark was very efficient, knew what was going on quickly and fixed the issue promptly. As above, would use again without hesitation. Both services we've had with Fry have been excellent.

Tom and his coworkers were great! Friendly people who take pride in their work. Installed on short notice too, just in time for the cold weather.

Walked into to our office at 8 am with to no air conditioning. I called Fry Heating and Cooling and they were out before lunch to repair our unit. We were able to get same day repair service! Thankful for quick thorough service!

Fry H&C came over last Friday to replace my furnace that's close to 30 years old with York TM9V080B12MP 17.5 in (B) Width, 80 MBH, 96.0% AFUE, 2-Stage, 1200 CFM ECM Variable Speed Blower.

I am pleased with the overall experience:
> Very effective communication, especially with the use of web, email, text, and phone. For this service, I worked with 4 companies to get estimates and Fry is the only one with an internet-based communication.
> Dan, the sales, was pretty effective. He came to my house and was able to provide estimates in an hour via email. The email not only contained the PDF estimates but also a link to a site that I can see the same detail and an option to agree to each service.
> The estimates were in the affordable range right away with an okay brand. I had to negotiate with other HVAC companies to come to the same range.
> They were able to come 3 days earlier than originally scheduled. This is especially appreciated in this hot summer.
> On the day of the work, the crew, Jess, Connor, and Cole, came over very promptly as scheduled and were professional on going in/out and moving HVAC units. The work was done reasonably well, based on things I can see: all the connections are properly sealed inside and outside, pipes, furnace, and existing A/C all lined up straight. Although there were some screws and pieces around the furnace after they were done, they did okay on keeping things clean. We just vacuumed for 5 minutes afterwards.
> After 4 days, the unit runs smoothly. No complaint so far.

I will definitely check with them if the need to replace existing A/C comes up a few years down the road.

We are so grateful that Fry was able up come out to repair our finance during the holiday. He did a great job!!!!! Thank you so much

It was easy to get the appointment schedule and the tech; Shawn Morris; was prompt. When he showed up he explained what he was doing and why as he figured out the issue. I would definitely recommend Fry Heating and Cooling to others and plan on requesting Shawn if and when I need to have someone come out again.

Austin was extremely polite and professional. When he was troubleshooting he was efficient, sincere and honest, going so far to contact colleagues to ensure excellent service. After work was done, he said that any further issues to not hesitate to reach out, and I could tell he truly meant it. Fry and Austin have my back.

Fry made replacing our old furnace and ac so quick and easy. Everyone we spoke to and worked with were incredibly kind and professional. They answered every question and got the job done quickly. I am so happy we went with them!

Adam was professional, personal, and got the job done. We had another company come first, they recommended replacement immediately and tried to sell us a 4k new system. Adam took the time to find and fix the actual problem.

From beginning to end, all around professionalism! From Amber taking my call, after hours on a Friday evening/Douglas showing up to give a quote & thoroughly explain the process, and let's not forget Tom and Johnathan, the installers who worked relentlessly, on the HOTTEST day recorded in 2021 to install an outside unit! Dan at the office, explaining services and warranties, albeit, he never did mention his title...PS - he's the owner! ;) Did I mention 2 day turnaround & done! I'm definitely going to be using this company whenever I need these services!