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Fry Heating & Cooling Reviews - 88

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kim Retrokimmer

I love Fry Heating and Cooling! I had my furnace replaced last fall by Chris Huerta 5 stars and now just got a new central air system installed. One of the very best things about Fry is how happy and friendly their workers are. I chose Fry because of Amber who was so much fun on the phone! The guys are great too! Daniel, Connor, and Cole came out to do the AC and were so much fun and busy too. They worked so hard to do this install perfectly. I highly recommend Fry. So glad I found them online.

Derek Harmon

This company is as good as all these reviews suggest. My furnace wouldn't turn on and I had been dealing with another HVAC company sent by my home warranty company. After a lot of frustration, I found Fry online myself and, after reading these reviews, called on a Monday morning to check availability. Literally that afternoon, Adam -- a fantastic, polite, and knowledgeable technician -- was at my house diagnosing the issue. The issue was the circuit board, but given that my furnace was 23 years old, I opted to replace the entire unit. Adam said they could replace it Tuesday morning -- literally the next day! Adam and another technician named Tom, who was also extremely professional and polite, installed it Tuesday morning. Unbelievable service. Amber, the person in the office when you call, is equally helpful and polite. Incredible professionals -- just imagine if all HVAC companies were like this...I rarely, if ever, leave reviews. But this company was incredible.

ADDITION 1 year later -- I have used Frye several times since this review (above), and they've been terrific. I've especially like to call out Jennifer Shoupe, the office administrator, as one of the most responsive, respectful, and knowledgeable front office folks I've worked with. Very impressive.

Ryan Plum

Wow, perhaps the best home appliance repair ever. Daniel was on time, friendly, went through things in a systematic manner and explained exactly what he was looking for, how things worked or were supposed to work. He found the problem, fixed it quickly and charged what I considered a very reasonable fee for a same day Saturday service call. I would 100% use Fry again for home repairs and Daniel represents your company very well.

Blake Bufford

Called for emergency service on a Saturday. They were able to promptly fix the problem. Have good prevention tips too.

Cape Sierra Capital

Tom and Matt arrived in time and worked diligently to uninstall the old furnace and install the new one. Our furnace is located deep in a crawl space which made for a challenging install. However, the team executed it well and stayed late to clean up the job site. We are very happy.

bao hoang

The team from HIVAC was very profesional. Conner was able to diagnose the problem and get to work immediately. overall very satisfied with the work done.

Charlie Kuhn

Fry Mechanical executed my water heater replacement and furnace maintenance flawlessly! From the starting conversation with Amber who contacted me after hours even when my issue was a non-emergency, to Connor and Adam with the installation. The team was a pleasure to work with! Fry also completed my replacement ahead of schedule. The team went above and beyond at every level! Thank you Fry Mechanical!

ed gman

Both Conner and Cortez arrived on time. They were both professional and courteous while still being very personable. They worked hard and got my new furnace and AC units installed and working perfectly. I would recommend Fry to anyone friends, family or anyone. These guys are the face of the company and they made this the easiest review I've ever written.

Kim Nielsen

Fry provided no pressure sales with competitive prices and top notch communication! The installer Tom showed up on time, called ahead and had the job done in 3 hours. I would recommend Fry to everyone!!

Lilliane Webb

Matt was professional and knowledgeable. He let me know when he was on his way and explained what he was seeing and doing throughout. He was polite in letting me know when he would be making noise or entering and exiting my home. He had some suggestions on how to maintain my furnace in good working condition for as long as possible. I would request him again.

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