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Akian Plumbing, Heating & Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nathan Lewallen

Bill was knowledgeable and professional. He took the time to explain everything to me and got our middle-aged furnace ready to go for winter. The dispatch was responsive and made sure that the visit was on time. I would recommend Aikan to anyone.

Maysarah Shahabuddin

Akian has serviced our HVAC system for the past few months. Through routine maintenance, to occasional issues, each person we've worked with has been communicative and friendly.

When we encountered issues with our system, we were able to quickly get in touch directly with their knowledgeable HVAC experts, who provided interim solutions until our appointment.

Akian has done everything they can to ensure we receive professional service we are happy with.

We owe a warm home to Phil O., Barry, and Merrissa! Thanks!

Laura La Bonte

We have been using Akian for years, they are so professional, do excellent work, and are generally great to talk to and learn from. We have had positive experiences with every technician we’ve had, regardless of the service needed. Highly recommend!

Juan Ignacio Betanzo

The Akian plumbing folks are extremely professional and knowledgeable. I've used their services for some time and will continue doing so. Special thanks to Manny and Orlando for fixing my HVAC unit.

John Wadlington

I love Asian and use them whenever I have a plumbing issue. Uriel was on time, polite and thorough. He got my problem fixed and even found something else that needed attention while he was here and fixed that as well.

Justin Goltermann

I used Akian to maintain my furnace and tankless system. Dominic was most helpful, providing extensive information about my repairs and maintenance. I would absolutely use Akian again.

Hao Feng

Updated Review:
I wrote my review listed below out of frustration because I had reached out to several plumbing companies, I either didn't get a response or a response that they wouldn't come out to my unit. I took Akian Plumbing's rejection personally which is my fault. Tara, the customer service manager took the time to personally call me to get an understanding of what happened and I got an understanding from their perspective why they don't service certain areas. Anyways, really appreciate this conversation and commend them for being excellent/caring with customer service.

Original Review:
I called them to schedule an estimate to my unit. No one called me back. I used their website today to schedule an estimate and got a text back that they don't serve my area. Although on their website they say they serve Boston, but not Mattapan even though Mattpan is a part of Boston. Not sure why this is. Overall a disappointing and frustrating experience.

C H

Excellent service. George was very professional, knowledgeable and thorough. Explained everything and expertly fixed the problem.

Erin S

Evan was friendly, professional and reliable! He came back twice in less than 24hrs to complete a project. Would definitely call them again!

Valerie Gauvain

Uriel Ramirez was an A+ plumber and professional, even asking if I wanted him to remove his shoes! Fixed everything so quickly and was really polite and explained the issues easily enough for me (who knows zero about plumbing) to understand and made sure I was satisfied with the fix before leaving. Will be using again for any plumbing needs, and recommending to others in the area.

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