American Installations

The whole experience was a joy! My technician was warm, helpful, approachable, and kind.

Very good company, they are very professional and polite. We had them at our house for two different insulation projects. Each time they used different crews. All of the installation technicians were great!

Mass saves audit. Brian was
Professional and pleasant

Free energy assessment from Massave. Identified some areas for improvement, such as attic insulation.

I had the crew come out today to insulate my attic. This was the most professional, clean, hard-working, efficient crew I've had at my home for any work in a long time. Everyone was friendly, masked up, and left no trace they were even here. They went above and beyond, updating and installing draft guards and door kits for both of my doors, as well as fixed something on my roof quickly they noticed was very wrong.

5 out of 5, I wish this crew could do every single job I have to do in my home.

Garret came by to perform a home energy audit for us. He was extremely thorough, knowledgeable, and answered all of my questions and concerns. He informed us how to proceed with making our house more energy efficient, as well as providing us with the resources to maximize our savings. Looking forward to working with American Installations in the future, and would 100% recommend to anyone looking make their home more comfortable and conserve energy at the same time.

From start to finish, the professionals at American Installations took excellent care of me! Jason, the inspection and planner, did a thorough inspection and found numerous areas to fix with foam, foam board and other insulation. Through the Mass Saves program it was so incredibly inexpensive that you can’t pass it up. The installers were fantastic. They were careful around the house, laid down drop clothes, picked up, swept and vacuumed all the rooms they worked in. They also took the time to explain everything they were doing to make sure I knew and understood everything. I’ve already noticed the furnace has not been on nearly as much with all the extra insulation and foam sealant.

They just finished the house I live in and will be working on my rental in a month. Can’t wait to get that done and be energy efficient everywhere!

Highly disappointed with the customer service provided. I had an energy assessor come into my home in the summer to qoute me for insulation. When quoting me for work he gave me a price that I agreed to and booked. When the contractors came to do the work I was told there was many nessacery things missed by the assessor and they asked if I would like to continue with the work. This made my qoute 3 times as much as the original qoute. This work needed to be done and the missing things were mandatory things for safety and efficiency. We moved forward with the work. We called AI to make them aware of the assessors incompetence and us being blind sided. They admitted to the error and wrongness and decided to fix it with a whopping 50 dollar credit and told us we choose to do the work. They completely disregarded the mishap on their assessors part and more or less told us it is what it is. Missing that we need venting is pretty important and again a mandatory thing. Also the assessor did not know the difference between needing batting insulation and blown in insulation that's pretty unsettling if you ask me when you work for an insulation company.

Nick was very professional and easy to work with

Lucas was an extremely knowledgeable and professional AI Rep. He came on time, was very thorough with his energy audit, took the time to explain to me where our energy/heat issues were, and saved me almost $6k with the free and discounted services through our gas and energy companies. Even the small amount I will pay will be recouped in less than 1.5 years of energy bill reduction. I am very pleased with this program and Lucas. Great job. I will be letting everyone know. It is free money and a warmer house! I also want to note it is Thanksgiving Eve and still Lucas took his time to be thorough and conscientious. Much appreciated!