Been with your company since the late 1950's when it was Glen-Mor then Atlas Glen Mor then Whaleco. The staff are great always here when needed. They will return Monday to replace my hot water storage tank.
Easy to schedule. Tech on time polite and wearing a mask. Quickly diagnosed the issue. Parts were on truck. And everything covered by service agreement. Savings us hundreds of dollars.
Very reliable...they are very neat when servicing your burner and are quick to vacuum up any debris left behind.....I would give five stars but that's reserved for those very special circumstances but I feel that they provide a solid service...Keep in mind that you may wait a bit in the winter time if you are calling them...the winter is obviously their busiest time..moving forward it would be nice if you can leave a call back number for those longer than usual wait times..
The Petro operator was very helpful and went out of her way to solve my problem. The technician who came to my residence was very professional and down to earth . Very happy and satisfied with the whole experience yesterday..Keep up the good work Petro.
Called more than 24 hours ago for service-- no heat on a 1 Degree Fahrenheit morning. Waited on phone over 21 minutes for a response. It's now been 24 hours and no serviceperson has shown up yet. Boiler and pipes in danger of freezing. Never, ever returning to these people for anything.
Tony Rufo
Been with your company since the late 1950's when it was Glen-Mor then Atlas Glen Mor then Whaleco. The staff are great always here when needed. They will return Monday to replace my hot water storage tank.
Carlo Stanizzi
I switched propane companies and Customer service was FANTASTIC!! Im so glad I switched to Petro
David Ben-Maor
Easy to schedule.
Tech on time polite and wearing a mask.
Quickly diagnosed the issue.
Parts were on truck.
And everything covered by service agreement.
Savings us hundreds of dollars.
Eugene Lysak
Service is excellent!
What could be slightly improved is scheduling replenishment of oil to help customers paying for supply,
Claudia Kassab
Great heating oil service delivery. Right on schedule
Chris Mass
Very reliable...they are very neat when servicing your burner and are quick to vacuum up any debris left behind.....I would give five stars but that's reserved for those very special circumstances but I feel that they provide a solid service...Keep in mind that you may wait a bit in the winter time if you are calling them...the winter is obviously their busiest time..moving forward it would be nice if you can leave a call back number for those longer than usual wait times..
Leo C (Leo C)
Excellent service, quality control and patience.
Tom Fletcher
Promised low oil prices and was charged over a dollar more per gal
robert lamonica
The Petro operator was very helpful and went out of her way to solve my problem. The technician who came to my residence was very professional and down to earth . Very happy and satisfied with the whole experience yesterday..Keep up the good work Petro.
Lee Mendenhall
Called more than 24 hours ago for service-- no heat on a 1 Degree Fahrenheit morning. Waited on phone over 21 minutes for a response. It's now been 24 hours and no serviceperson has shown up yet. Boiler and pipes in danger of freezing. Never, ever returning to these people for anything.