Very quick service within an hour after I called. The technician was very through, spent 2+ hours to fix all problems. The best part is no charge fully covered by the service contract.
Stay away! This company tries to lock you into a contract and makes it looks like you're saving money. If you agree to it verbally, they consider it binding even if it's a day later. And if you try to get out of it, they want to change a $300+ fee to get out of it. Staff is rude and unreasonable. My partner agreed to a contract verbally without asking me and this company won't even let us get out of the contract. There are many great local companies in the North Shore that have better rates and have staff that actually have resonable policies. OTHER COMPANIES to consider: AMANDAS FUEL, BOBS OIL COMPANY, FIREMANS FUEL, NARDONE OIL, OIL CONNECTION, HOWIES OIL / MAR OIL, OrderCleanOil, COD OIL, BROCO OIL, NORTHEAST OIL DELIVERY, FUEL 2000, SAVINO & SONS OIL, RANCO ENTERPRISES, READING DISCOUNT FUEL ABSOLUTE OIL, SMAART FUEL, APPLE OIL CO
This company is about as dishonest as they come. They continually deliver oil at the peak prices and refuse to give me any sort of warning. I will be contacting BBB and possibly taking them to small claims. They charge, on average, $1.50 per gallon MORE than the local cash delivery place. This is a TERRIBLE business. Avoid at all costs.
Petro have is a window to expect service. He came at the beginning of that window, spent time diagnosing and fixing the problem. We were up and running again in under 2 hours. Great service and personable service man!
A wonderful company, with professional and courteous installers. Given the pandemic, it was comforting to see the team in masks & gloves. Oh and the AC system they installed in our upstairs is keeping us nice and cool already!!
My grandmother woke up in the middle of February with no heat because Petro skipped their scheduled delivery without notification of any sort. She called them and they refused to deliver that day because she wanted to pay by check. I had to call and pay by card up front to get them to come deliver.
Petro didn't care that this was dangerous and negligent or that my grandmother had been a customer for almost 40 years. It is a slimy, unethical company.
Thank you so much Petro team really appreciated. You guys did a great job . I am 100 percent satisfied with the job that you have done replacing my leaked oil burner on time . Highly recommended.
Koah Wang
Very quick service within an hour after I called. The technician was very through, spent 2+ hours to fix all problems. The best part is no charge fully covered by the service contract.
Chan Inthisone
Stay away! This company tries to lock you into a contract and makes it looks like you're saving money. If you agree to it verbally, they consider it binding even if it's a day later. And if you try to get out of it, they want to change a $300+ fee to get out of it. Staff is rude and unreasonable. My partner agreed to a contract verbally without asking me and this company won't even let us get out of the contract. There are many great local companies in the North Shore that have better rates and have staff that actually have resonable policies. OTHER COMPANIES to consider: AMANDAS FUEL, BOBS OIL COMPANY, FIREMANS FUEL, NARDONE OIL, OIL CONNECTION, HOWIES OIL / MAR OIL, OrderCleanOil, COD OIL, BROCO OIL, NORTHEAST OIL DELIVERY, FUEL 2000, SAVINO & SONS OIL, RANCO ENTERPRISES, READING DISCOUNT FUEL
ABSOLUTE OIL, SMAART FUEL, APPLE OIL CO
Dominic Camilli Jr.
I have been a customer for years and have experienced above average service. They take care of all my heating needs.
Kevin P
AVOID AVOID AVOID - SCAM ARTISTS
This company is about as dishonest as they come. They continually deliver oil at the peak prices and refuse to give me any sort of warning. I will be contacting BBB and possibly taking them to small claims. They charge, on average, $1.50 per gallon MORE than the local cash delivery place. This is a TERRIBLE business. Avoid at all costs.
Sherri Wolf
Petro have is a window to expect service. He came at the beginning of that window, spent time diagnosing and fixing the problem. We were up and running again in under 2 hours. Great service and personable service man!
Gregory Berry
A wonderful company, with professional and courteous installers. Given the pandemic, it was comforting to see the team in masks & gloves. Oh and the AC system they installed in our upstairs is keeping us nice and cool already!!
Jim C
My grandmother woke up in the middle of February with no heat because Petro skipped their scheduled delivery without notification of any sort. She called them and they refused to deliver that day because she wanted to pay by check. I had to call and pay by card up front to get them to come deliver.
Petro didn't care that this was dangerous and negligent or that my grandmother had been a customer for almost 40 years. It is a slimy, unethical company.
B Foley
Drivers could care less who else is on the road
Mary Brown
Never had a problem with Petro. However I have always had a lock in price by October but this year I have not heard from them.
Rajan Shrestha
Thank you so much Petro team really appreciated. You guys did a great job . I am 100 percent satisfied with the job that you have done replacing my leaked oil burner on time . Highly recommended.