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Amenities

  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Online estimates
  • Onsite services

Urban Heating & AC Reviews - 79

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Angelo Lapaglia

Ross from Urban Heating & AC was professional,neat
and very fair with pricing. I'm so happy with the the installation and the Lennox furnace and condenser. Five star company. Thanks, Angelo

Donald Reddington

Urban really helped me out when I needed it. They were knowledgeable, quick in response, and had my pellet stove installed very quickly. Ross and his guys were professional and saved me hundreds monthly by installing an efficient pellet stove. Highly recommend and will use them again. Thanks again guys!

Suzanne Kester

So happy I found these guys. They got my furnace running and three days later installed a whole new system and tank covering all three of my aging units (heat, water,a/c). Having just purchased the home, I knew I'd have to get all three things taken care of. This was a dream come true!!!! Personable, knowledgeable, efficient and responsive. Highly recommend them.

Deirdre Love

PLEASE READ! HORRIBLE SERVICE! DO NOT TRUST THEM. DO NOT WASTE YOUR MONEY! They're extremly unprofesional and dont know what there doing. Me and my mom called them to fix our heating system. It was blowing cold air during the coldest days of winter. So they showed up, they were here for a half an hour, charged me 150 and said it was a lose wire. We were a week without heat at that point. So im so releived thinking the heats fixed. Nope! Then i realised they didnt update the furnice service date or leave me a receipt. I had my mom call him back and he apologises and says he'll send someone first thing in the morning. So next day its still freezing and its almost 11 am. My mom calls him back and tells him no ones showed up he then starts swearing! Not at my mom, just in general that his guys werent there. At this point i looked at the reviwes which i should have done first. Thats when we decide to call someone else. We called him back and told him we called someone else and asked can we have refund. He agrees then asked once we figure out what whats wrong with the furnice can we let him know for learning purposes!!! We were shocked. We hired him for his knowledge and expertice on HVAC systems which he clearly doesnt have any of the two. Still havent recieved our refund. First he said he send a check. We contacted him again he said hed send it out that day. Still nothing. Then he said he'd send it through cash app. We call him back and he says cash app wasnt working and he send a check through the mail again and never did. At that point was said screw it and cut our lost. He never had any antention on refunding us our money. If he had done right by his customer by refunding us the money we payed him for a job he didnt fix we would be understanding twords that. But he clearly has no has no knowledge or experience in the trade he is in nor did he try to make thing right by fixing the isue or refunding our money. This was my first time hiring a repair person. Next time ill make sure i do my research.

Cecelia Brito

I would definitely refer him to to friends and FAMILY !! Ross himself Thank you so much !!!

Ben Johnson

Great company did a tremendous job at my home. Very professional employees!

Stan Williams

Recently had a new HVAC installed. Helped determine a new efficient unit to replace my old HVAC. Went the extra mile by pointing me in the right direction for financing too. Great work and I highly recommend Urban Heating & AC.

Chris Bessette

Ross came by on the Saturday before July 4th to take a look at our central AC and fixed it within minutes. Highly recommended!!

Karen Rattin

I was trying to get an Ac unit replaced from the storm in October. I was having a difficult time until I spoke with Ross at Urban. It all went like clockwork, on time, great service and left the area a neat as a pin. Thank you.

Joe Bessette

Called and spoke to someone and said they would be at my house by 9 am to fix heater.Showed up at 3pm the 2 valves and the service cost over 600 and still was not fixed. Had another co come on and now system heating properly. Also hasn't cashed check eithet

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