SBC Cooling & Heating

Will was extremely helpful and very professional. He got here quickly and made sure we understood the pricing and how to operate our new thermostat. We look forward to seeing him again when our new service contract calls for it. Cannot recommend enough!

We are so grateful for SBC cooling and heating - They were prompt and helpful with our request. Naturally our ac stopped working in a Friday but William went above and beyond to get us set up the following Monday. Connor made the install process was pleasant and the guys that came out were super helpful and accommodating. 10/10 would recommend again! Thank you.

SBC performed a great job installing a new heating and AC unit.
They went above and beyond to install the new unit.
SBC’s employees are great! They are well mannered, polite, honest, hard workers and clean. Each of these men represent their company well and are a great asset. Will, Evan (who made the paperwork quick and easy), Conor and Luke who actually performed the physical Installation. Thank You, SBC! 5 Star Co.

Called them 8am Monday morning when my AC unit stopped working over the weekend. By noon I had a tech at my house (William) inspecting the unit, he determined within about 5 minutes that I had a big coolant leak but continued to inspect the furnace and looked at coils to see if he could see where the leak may have come from. He gave me multiple options for attempted repair but ultimately I decided to replace my unit. By end of day Monday we were scheduled for a full replacement Wednesday (yes only 2 days later) and Evan at SBC brought us a window unit to use until then (so so helpful to have). Wednesday they told me it was going to be a full day job but the guys that came out (Dakota, Lane and Luke) knocked the whole thing out in about 5 hours. This included replacing the outside unit and the furnace/coils in my attic. In the process of replacing my unit they discovered mold growing on my old unit, and then checked all my ducts for any growth, they also put in an air purification system to prevent this from happening again. When the job was done they showed me all the new features that our new unit had - surge protectors for all the wonderful weather out here, automatic shutoff detectors to shut my unit off in case of leaks. Etc. I will say I price checked with a few other well known providers on the area to compare packages and was blown off by one and another was significantly overpriced for the same service (same brand unit even). SBC was professional, fast (which in this heat I loved) and knowledgeable. They even offered to pick my kids up lunch on install day 🤣 would use again and I plan on having them service my unit going forward. They even called the day after install to make sure everything was working good.

When our A/C stopped working on a Friday evening, I was happily surprised to speak with a very kind and patient phone receptionist early Saturday morning. She was able to send Will out to our home to inspect our unit the same day! Will arrived on time with a very kind and professional attitude. He was extremely transparent in everything he was doing all along the way, making us feel very confident in his skills and the services provided by SBC. Even though he was not able to make a repair, he was very quick to coordinate a new system to be installed first thing Monday. Will was even quick to offer a window A/C from SBC Heating and Cooling to borrow through the weekend until our repairs could be made. I would highly recommend this company and would use them again in the future.

We just bought a house not even a month and a half ago. Lo and behold my worse fear happened and our AC basically stopped working. We submitted an order that evening and first thing in the morning we got a call and got scheduled same day for them to come take a look at it. Will came and was extremely knowledgeable, explained everything and even showed us where the issues are so we could understand what he was talking about. Mr. Evan came out a few days later to give us a fair quote on completely taking out both systems and replacing them. They got us on schedule in a fair amount of time. Lucas (I think he told me Luke so might be his nickname) & Dakota came out to do the install and did an amazing job! They were so nice and professional and EFFICIENT! I was told it would probably take all day but they were done in less than 4 hours. They cleaned up after themselves, explained everything to me and also showed me that everything worked prior to leaving. They have been nothing but a blessing in this hot weather and in such a stressful time dealing with such a major purchase. Their customer service has by far been TOP NOTCH. I don’t think I’ve ever been so happy with a company before. I will forever recommend this company!

Called on a Sunday, technician came out on Monday. Mr William was a pure professional. He provided a lot of information on my situation and the job he was there to do. All in all, William was a very knowledgeable technician and helped educate me on the repair / maintenance. SBC was very helpful in helping us solve the issue that was going on. Thank you Mr William and thank you SBC Air. Will highly recommend.

We scheduled an appointment with SBC Cooling + Heating after receiving a flyer in our mailbox offering a special on an AC Tune-Up. Our technician, Conner, demonstrated kindness, honesty, and professionalism when providing our tune-up service as well as when describing our issues/problems and discussing our options to get those corrected. Conner went above and beyond to make sure we understood everything about our AC unit, and he never made us feel pressured into making a certain decision. We highly recommend SBC Cooling + Heating to take care of all your AC needs! And ask for Conner because he is 100% fantastic!

William showed up in the time frame set up, introduced himself. He was very friendly, went over company history, discussed what he his action plan was and performed it professionally. He was very informative, I learned some things that I was not aware of. I would recommend your service and use it again myself.

Dakota and Luke were extremely professional. We were not prepared, but they handled everything. No hidden cost, they were very detailed, great with my children and dogs, and explained everything and answered all questions upfront. Would highly recommend!