R&D Indoor Comfort

R&D Indoor Comfort, Formerly Lexington Unique Indoor Comfort is the Best Heating and Air Conditioning company in Lexington, KY! I have had the privilege of buying from and utilizing the services of this company since the 1980's! They sell only quality products and offer only class leading service! I buy their annual warranty every year and it's worth every penny! I woke up this morning and my air wasn't operating properly, within a 3 hour period they have fixed my air! Now that's service! You can't go wrong in selecting this company for all your heating and air conditioning needs! Randy is a great technician, he has been with the company for year and is highly efficient! He always takes great care of me! Thanks Randy and R&D!

I'm very pleased with R&D's quality and speed of service. I was having a problem with my AC unit and they came over and quickly diagnosed the problem and performed a refrigerant leak test on the system in about an hour.

After deciding I wanted to replace the unit, they provided several options and explained in detail the pros and cons of each model. The installation of my new unit went very quickly and workmanship was great.

I'm glad I chose these guys for my AC diagnostics and repair. No complaints here!

Great to work with! Furnace stopped working early this morning, I had to make a claim through my home warranty and they got them out here in less than 6 hrs. They were earlier than their suggested time frame and fixed our issues very quickly. Highly recommend!

Randy and his team installed a new gas furnace for us and I can't say enough about about how great this company is. The unit was installed on Friday and over the weekend it started making a knocking noise. I called Sunday morning and Randy came out within an hour to diagnose and fix the issue. Great customer service and quality work. I would highly recommend to anyone needing hvac service.

The only good thing that came from my home warranty company was that they pointed me in the direction of R & D Indoor Comfort. Adam had visited multiple times to service my old HVAC and after the home warranty denied any service/buy out, I worked with Allen on finding a new unit. I'm very happy with the end product. The team is knowledgeable about HVACs and helped me learn more, too!

I was referred by a friend to get a quote. Allen came out on time and did an inspection on my needs. He called back later with some estimates and came by later in the week with three options. He went over each one in detail and answered my multiple questions. When he quoted me the price and I agreed to it, he came back out for final measurements. He said that there would need to be two more runs added under windows to make sure it was up to code. He had not quoted that in the original price and said there would be no extra charge for the two additional runs. That's high class and good business practices to stick to an agreed upon price even though more would be needed to ensure it was up to code.
The day of the install, they were right on time. They got right to work to remove the old system and work on the new one. They cleaned up any mess they made for the install and wore boot covers when they came in the house. They were professional and polite to my wife and myself the entire time and made sure to give us updates.
The second day, they were on time again and stay late in the day until it was done. Randy, the owner, came in and explained the new thermostat and made sure all of our questions were answered. He made sure to let me know that they would be back when it was time to switch to heat to make sure it went smoothly.
Top Notch all the way around and I would recommend them to anyone who asked.

R&D installed a new HVAC system for me. The entire process went very well. Allen went over my needs and examined the existing system. He discussed the options in detail with me and then provided six specific proposals. The installation of the new system took most of one day. Everything was prompt and on time. The Lennox system itself is excellent. The installation was excellent, and Randy and the crew made a very neat and clean job of it. They also cleaned up very well afterward. The LFUCG inspector, who came a few days after the inspection, remarked that the installation of the system was all correct and a very clean job. The entire experience was excellent.

I have a home warranty package with First American and was very skeptical of things I had heard about getting a service taken care of with this company. My experience so far has been wonderful. I requested service last night and received a phone call at 7:30 am this morning to set up appointment to diagnose the issue. The Repair Technician was even early today. He was here for over two hours and was able to fix the issue. Very good customer service. Highly recommend!

We just had our AC unit serviced. Adam was our service technician. He arrived when he said he would, called ahead of time to let us know he was on his way. He was polite, professional and friendly. On top of getting our AC unit working quickly, he gave us some tips on prolonging the life of our AC unit. I would be very pleased to use R&D Indoor Comfort again. Thanks!

Great experience from start to finish. Everyone worked hard and well together as a team. Highly recommend for all services they perform. Knowledgeable, friendly, and professional staff. I will be using them for a long time to come. Thank you R&D Indoor Comfort!