Arronco Comfort Air

very sad company had a unit put in and 2 years later the compressor was burned turns out the person installed it did not install correct so you worked itself to death you can say. call the company they gave me the run around and stopped calling me back. so I would be very carful on letting them put a unit in for me or doing any work they don't stand by there work. sent them pictures and a statement from a professional company showing them they did not install correct and also talked to the manufacture and they told me it was installed wrong!! yet no response cost me additional 2200 to have a professional company do it right now and they stand by there work!!

to answer you back since I cant reply to your message! looks like you did not read the complaint. If you read it you would understand that had your company installed it correctly this unit would last more then 4 years the compressor is warranty is 10 year!!!! you installer did not install it correct so the compressor would not regulate the Freon in the unit to shut it off! so it burned a good compress in less then 4 years. what is really sad is it only took you guys about an hour to respond to this complaint yet i called and called everyone in your Lexington office and you all ran me to death tell I just hired anther company to do the work and thanks to them they got my compressor warranted yet I still paid 2200 for the labor. Your company acted like your doing me a favor getting the compressor under warranty and yet your bill was for 2800 for the labor. instead of coming on here playing the incent victim card why don't your owner call me he has my number I gave it to you over 10 time and yet to hear from him.

Fantastic customer service for our geothermal repair! Jeremy did a thorough and detailed job and got our geothermal working again. I highly recommend Arronco! I will be signing up for their maintenance program now.

2 separate issues were taken care of very quickly. Geothermal tune up and repair by Ryan who was very knowledgeable was excellent. He even showed me how to save some money using the system. 2nd issue was a water heater and Sean, the resident plumber(again very knowledgeable), took the time to explain the system in and outs and also did an excellent job!

I HIGHLY recommend Arronco for any of the Services that they provide.

It is refreshing to have a service team with such experience and expertise working with me at an affordable price.

Thank you Arronco, Ryan Randolph and Sean Townsend.

David Craven

I was very pleased with my AC maintenance service call today. Tyler G was the technician and he was awesome! He thoroughly explained what the problem with the part was and what needed to happen. He was very professional, courteous, and knowledgeable.

Ryan Randolph is an amazing guy and technician. He came out quickly and identified a problem that caused my HVAC to stop suddenly. Went over what happened and what we needed. Had us back up within minutes of arriving with no hassle.

Really hope, if we need service again, he'll be the one coming out

Jon Scott serviced my geothermal Waterfurnace. Jon was personable, professional, and updated me with his findings. Arronco installed my system 10 years ago and has services it twice a year.

Tyler was great today - polite and professional. We have always had great service from Arronco for our geothermal system.

Sean was great plumber, he installed new toilet quick, efficiently, and very nice. Highly recommended.

Ryan was prompt, courteous, professional and thorough
I’ve used Arronco for nearly twenty years and have always gotten A+ service. Will continue to call them

I am always happy with their quick response when needed. Efficient usually one visit service. Top quality associates