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Moody Heating & Air Conditioning Reviews - 78

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jo M

Moody Heating and Air Conditioning at 1020 W Maple is a huge blessing, and I highly recommend them to you.

My house had an old furnace, at least 42 years old, and an air conditioning unit that was way beyond its best days as well.

Last fall I asked for a price quote from another company (not Moody), and the other company never even called back with their price quote after seeing how old and tough the situation might be. Even worse, during the visit of they other company they mentioned outrageous prices. And whenever I asked even a tiny question that awful man from the other company would just start either talking down to me or arguing with me, rather than giving me any answers to my questions. So, based on that awful other company (which sadly had so many shallow positive reviews which is why I called them last fall), combined with not ever getting a call back from that awful other company, I just gave up and lived with the super expensive, noisy, inefficient, slow, monstrous, and possibly deadly and dangerous out-of-date heater for the rest of this winter until now.

But Moody was the exact opposite, like sunshine in a dark world! What a lucky day it was when I drove by their store during lunch break and just on the spur of the moment decided to drop in and see what they had to offer. At their personal in-home visit Moody offered me an awesome package on rock solid equipment, which they were able to install right away while I was on spring break! Moody rose to the challenges and seemed to overcome every setback with a solution that was even better than if the challenge hadn't been there in the first place!

Moody is also super honest. I immediately paid for and signed on the dotted line to get the great deal on the furnace and air-conditioning unit that I needed, just in case the deal went away, but Moody never even deposited the check until the work was done, which they were awesomely able to schedule at my request only four days later, so that I was able to have the initial visit through the total installation of everything from start to finish, all completed during my days off during spring break!

Moody did not try to upsell me on anything, but intelligently provided exactly what my house really needed.

Overall I received rock solid TRANE equipment from Moody with everything included, plus total installation that went above and beyond normal expectations, and found out they even provide free servicing and filters at this time next year!

Moody really cares about its customers!

Frank Mills

I recently purchased an entire Trane HVAC System from Moody Heating & Air Conditioning. They were recommended to me by a friend that has been a Moody customer for many years. Drew Leiker was excellent on providing a competitive quote and the install date was the next business day which was wonderful. The install team consisted of Ben, Cole & Patrick. They arrived on time and were truly professional and courteous. They gave me an estimated completion time which they met and did a superb clean-up. Cole gave me instructions on the new humidifier and Nexia Wi-fi thermostat. To top off the entire installation, Drew completes all of the required registrations. Very happy with Moody Heating & Air Conditioning.

Brendan Mcgettigan

Great service. On time. Explained everything. Would use again. Used for house warranty!!!

Nathan Fleury

I had another company come out(wrote a review there too) that had determined I needed an entirely new furnace. The issue, was that the blower was not coming on. I had a tech from Moody come out for a second opinion, and it turned out to be a capacitor that had gone bad. 20 minutes and he was done. This is by far the best service I've ever had. I would highly recommend them to anyone needing repair.

Jenny Long

Drew did a great job of working with us on replacing our old heat pump with an efficient Trane unit. Their service and flexibility was more than we could have hoped for. I recommend them to anyone needing HVAC services or equipment.

Sean Linscheid

Lewis was Awesome! He came out the same day we called Moody. He troubleshot the problem and found a wire that had been cut in under 15 minutes. We only had to pay for labor and it was minimal. He recommended that we make some changes to where are vents were located to reduce our monthly bill. I will request him next time we have a problem.

Pamela Miller

Great service, Great people, fast response, would highly recommend this company. Patrick my technician who came to my house was so kind and polite in answering all my questions I had for him. He went above and beyond my expectations.(I would ask for Patrick) Rebecca at the office was so kind in answering all my questions. This company takes the time to do things right and not rush you just to make a dollar. I would HIGHLY Recommend this company and I do tell anyone who asks about a good company.

Brad Hubbard

I was concerned about CO levels. Moody's Heating made an immediate appointment and did a thorough check and cleaning of the system. I appreciate the professionalism of the technicians to check everything out. I also appreciate their willingness to answer my questions so I can do a better job of spot inspections and what potential problems to look for.

Judy Benjamin

Mike was very courteous and a pleasure to visit with. He explained everything to me in a way that I could understand. He was very business-like and pleasant to do business with. I would be happy to recommend Moody to anyone. I have done business with them for many years.

Robert Luallen

I ask Moody for a diagnostics on how well my heating and air conditioning unit was and they did a very thorough examination of the heater with multiple checking points. Feel confident my heater will last me until I see another spring.

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