Chronister Enterprises LLC

Andrew came at the time as expected.
We were very happy with his professionalism and fixed our A/C same day.
Thank you very much Andrew for coming all the way from Cedar Rapids.
He was pleasant and knowledgeable.I don't know why there are so many negative comments because that was not the case for us.

DO NOT EVER DO BUSINESS WITH THEM. THEY ARE A JOKE AND WILL COST YOU MORE MONEY. They were assigned from American Home Shield. From the time they diagnosed on 5/8 to it getting completed it was 23 days. They did not communicate at all as to what was going on or what was taking so long. They would not answer calls or text messages. Did not return voicemails and most of the time their voicemail was full. They came out on 5/19 to fix it and determined something else was wrong. Told me they would be back Monday but did not come back. Did not show up within the schedule time today 6/1 and didn’t receive a call until 5:45 when they were scheduled to be out between 1-5.

Adding- they replaced the control board but the other issues they identified and said was causing the control board to go bad which caused more of a problem because my a/c won’t shut off now unless I shut down power to everything. I called them immediately Friday morning they said they would be out Friday afternoon. They never showed. They tried to blame American home shield and American home shield says that was not the case. They were then reassigned to fix the problem they caused but now they aren’t coming out. The dispatch that was requested is no longer found.

Update 6/19- they still never came out. They had been reassigned but refused to come out unless I removed my review which I refused to do because it’s honest. Had a new company come out and they found that chronister had jumped wires and left alligator clips on there which is why my a/c was not shutting off. They did that on purpose. Also was informed that control board that they kept telling me they were waiting on is something that should have been easily accessible so them telling me they were waiting for it to arrive was a lie. I have talked to multiple companies in the same field and they have said they are sick of having to clean up chronister’s mess. I will never ever recommend them.