Had our air repaired today by Service One. Carmen, in the Dubuque office, was so helpful. She's a huge asset to this business. She was polite, professional and kind. She went way above and beyond to get the repair coordinated and get us comfortable. I can't thank her enough!!
I am super impressed by the service and the way ServiceOne does business. It took a little time to get ahold of someone to get a quote. But once they got back to me, they sent a guy out the same day, and 2 hours later they got me a quote. The pricing was very fair, I had been quoted almost double from another local contractor. 2 days later the install was done and they charged exactly what they quoted me. Couldn't be happier with the plumbing, gas and vent work for this tankless water heater either
This was hands down the best service I've ever experienced. Not only did he show up early, after confirming with me that it was okay, he was quick and informative and easy to talk to about what was going on. Bonus, he even asked if he could use the hose to clean up outside. I will never call anyone other than service one!
Justin the tech from Dubuque, Ia. Was a total professional! Friendly, courteous, and very skilled at what he does. Thank you again Justin! 5 star service
Pretty good company! They went as fast as they could given the shortages happening in the country right now. Steve is very helpful, knowledgeable and friendly. They offer many different ways, including in house financing to pay for it. The units work really nicely and work AMAZINGLY. We even get a 10 year warranty with the items. Glad we went with them.
I requested a service call for a leaking shower dial. Service One sent Mr. Noah Mozena out the next day. Noah was prompt and courteous. He gave me an honest assessment of the needed repairs. There were a few challenges, as I live in a 50 year old mobile home. Noah capped off the shower and made it possible for me to have running water in the rest of my home. 2 days later, he had the necessary parts and came again. With professionalism, he completed the repair in about one hour. Thank you, Service One, for sending Noah. I cannot thank you enough for the invaluable service he provided.
The technician was very knowledgeable and provided be the information to my issue and and appropriate timeline to resolve my issue. Was extremely courteous during the entire process. I was definitely impressed with Justin. Job well done!
Service One and their technician did an excellent job for us. They responded quickly and were flexible with scheduling. Their service tech basically did the impossible; he resolved a complicated issue while keeping the cost low. Absolutely recommend!
The service man came on time and solved the problem within minutes. A very nice friendly young man. Also, I love being able to make one phone call and getting help. I've used Service One for several problems and plan to use them again when needed. I would definitely recommend this company!
A Hedrick
Had our air repaired today by Service One. Carmen, in the Dubuque office, was so helpful. She's a huge asset to this business. She was polite, professional and kind. She went way above and beyond to get the repair coordinated and get us comfortable. I can't thank her enough!!
Ethan Derner
I am super impressed by the service and the way ServiceOne does business. It took a little time to get ahold of someone to get a quote. But once they got back to me, they sent a guy out the same day, and 2 hours later they got me a quote. The pricing was very fair, I had been quoted almost double from another local contractor. 2 days later the install was done and they charged exactly what they quoted me. Couldn't be happier with the plumbing, gas and vent work for this tankless water heater either
Taylor Routley
This was hands down the best service I've ever experienced. Not only did he show up early, after confirming with me that it was okay, he was quick and informative and easy to talk to about what was going on. Bonus, he even asked if he could use the hose to clean up outside. I will never call anyone other than service one!
Tim Ludwig
Justin the tech from Dubuque, Ia. Was a total professional! Friendly, courteous, and very skilled at what he does. Thank you again Justin! 5 star service
Devin Ganka
Pretty good company! They went as fast as they could given the shortages happening in the country right now. Steve is very helpful, knowledgeable and friendly. They offer many different ways, including in house financing to pay for it. The units work really nicely and work AMAZINGLY. We even get a 10 year warranty with the items. Glad we went with them.
Mary Bartolotta
I requested a service call for a leaking shower dial. Service One sent Mr. Noah Mozena out the next day. Noah was prompt and courteous. He gave me an honest assessment of the needed repairs.
There were a few challenges, as I live in a 50 year old mobile home. Noah capped off the shower and made it possible for me to have running water in the rest of my home.
2 days later, he had the necessary parts and came again. With professionalism, he completed the repair in about one hour.
Thank you, Service One, for sending Noah. I cannot thank you enough for the invaluable service he provided.
Bill Derby
The technician was very knowledgeable and provided be the information to my issue and and appropriate timeline to resolve my issue. Was extremely courteous during the entire process. I was definitely impressed with Justin. Job well done!
Mary Taylor
Noah is very knowledgeable about all things plumbing. He gets it right every time. Thanks for all your help!!!
Michael Gomoll
Service One and their technician did an excellent job for us. They responded quickly and were flexible with scheduling. Their service tech basically did the impossible; he resolved a complicated issue while keeping the cost low. Absolutely recommend!
Joyce Orendorff
The service man came on time and solved the problem within minutes. A very nice friendly young man. Also, I love being able to make one phone call and getting help. I've used Service One for several problems and plan to use them again when needed. I would definitely recommend this company!