Metro Heating & Cooling

The management genuinely cares about how customer's are receiving the company. While I did have some grievances, Travis from upper management made it his mission to see they were dealt with and resolved in a timely manner. If you have any issues, I recommend speaking with him.

Came over right away after hours since I was right down the road. Simple capacitor check and replace and we were up and cooling again! In 10 minutes!

I had an issue with my furnace humidifier. Not only did Metro Heating and Cooling take care of the issue, they walked me through my thermostat settings and explained how to get the maximum efficiency from my humidifier and my furnace in general. A great company to work with!

I called a friend in the HVAC industry and he referred me to Metro Heating and Cooling as he wasn’t going to have the time to get out here soon. We originally called due to having some water overflow into our living space from the furnace, but also decided to have maintenance done while they were here. They got us scheduled the next day. The serviceman (Paul) was able to show up earlier than we were quoted, which was nice. Paul showed me what caused our issue and cleaned all that gunk out, then proceeded with the maintenance. After the maintenance was complete he went above and beyond and fixed something that had drove me nuts since we moved in. He extended the drainage pipe to actually go all the way to the drain( 1 1/2 ft) at no charge. It’s the little things like that will make me a loyal customer! Thank you! - Jason B

The technician was professional, quick, and friendly.

I had a 10-yr old central AC unit that seemed to be failing, had another major HVAC contractor perform "free" diagnostic and tell me that a thorough diagnostic to actually identify the problem would be $250 and that likely repairs could range from $1500 to $2500, around half the cost of replacement with a new AC unit. Based on that assessment, I had that company and three others provide me with quotes on replacing AC only or entire HVAC system including furnace. Costs ranged from $4,000 for new AC to as high as $11,000 for entire new system. No one else tried to diagnose problem with my current AC unit, they only priced replacement. I had Metro Heating & Cooling on my list and so called them; owner Joe Tollari inspected my system and told me it was unlikely that replacement was necessary as it didn't have telltale signs of failures others had suggested were happening. Joe said he would quote new system but recommended having a $99 diagnostic done by service tech, and told me he thought necessary repairs might cost as little as $500. We arranged that for the next day, and sure enough the problem was one component -- a faulty expansion valve that cost less than $600 to replace. I had a few other issues fixed and signed up for a year's service agreement, with total still under $1000 for everything. Really thankful I didn't have to spend thousands on an unnecessary replacement; when the system does need replacement Metro will be my first and likely only call.

Metro originally installed my heating and cooling system 9 years ago when we build our home, Everything has been running like a clock, We recently had them install a couple of fans in our gas fire places, And like before everything was great. Thanks Joe and your team of pros

Diagnosed the problem and had the AC fixed quickly!

Our tech was super knowledgeable and able to answer all of my questions as to maintenance/up keep and what happened to our outside unit. He also was very polite and quick at what he does. Our thermostat is already going lower 🙌

These guys were on time and very professional and they knew what they were doing. I’m going to tell all my friends if they have problems with their gas fireplace, to call you guys and ask for Paul, he did an excellent job.