Metro has continued to stand behind the product they installed for us, even with issues the manufacturer has failed to address. They are always professional and kind. Simply good people who are very knowledgable in all things heating and cooling. I highly recommend them.
Called at 8am. Phone service helpful and friendly. Service technician was here and gone by 10am, I was up and running again. I think that was pretty quick service. Final bill received by text was easy to pay online and $30 less than ballpark estimate the technician gave me. All questions answered to my satisfaction. Everyone was friendly, helpful and they all made me feel like my issue mattered. Enjoyed a phone chat with Travis afterwards. I do recommend and will use them again for furnace or A/C issues.
Metro called beforehand to let us know the tech was on the way. The tech, Nick, was polite, informative and efficient with the routine furnace service. Thanks, Metro!
Servic person was friendly and professional Checked our furnace and humidifier. Replaced all filters. Adjusted the drip flow for our humidifier. We are good to go
Fantastic service! I called in the morning about my old Heil furnace not working and they were able to come out within a couple of hours. They even had the part in the van! Had it up and running within an hour. Very friendly and helpful. Will definitely use them again!
Very friendly and knowledgeable staff. My gas fireplace would run for 6 to 9 minutes then would go out. Came in and hooked equipment up seen voltage coming in and gave it a good cleaning inside and voltage improved, cleaned the glass all up. Showed me how to assemble and disassemble to clean the glass. After educating me time had passed and all seemed to be working well. Service man was Paul
Air conditioner stopped working last night - called Metro this morning and they came out tonight and fixed it.Great service! Highly recommend this company. I have been using for several years.
Adam Batson (Adzebat)
Very responsive, professional, and polite. The tech figured out the issue pretty quickly and resolved it without any issues.
Shawn Holman
They don't try to sell you a new system if you don't need it.
Christine Marchand
Metro has continued to stand behind the product they installed for us, even with issues the manufacturer has failed to address. They are always professional and kind. Simply good people who are very knowledgable in all things heating and cooling. I highly recommend them.
Kimberly P
Called at 8am. Phone service helpful and friendly. Service technician was here and gone by 10am, I was up and running again. I think that was pretty quick service. Final bill received by text was easy to pay online and $30 less than ballpark estimate the technician gave me. All questions answered to my satisfaction. Everyone was friendly, helpful and they all made me feel like my issue mattered. Enjoyed a phone chat with Travis afterwards. I do recommend and will use them again for furnace or A/C issues.
Kyle Warden
Metro called beforehand to let us know the tech was on the way. The tech, Nick, was polite, informative and efficient with the routine furnace service. Thanks, Metro!
kim schubert
Very smart, personable and efficient. Have used metro for years and have nothing but respect and confidence in them.
Joseph Meola
Servic person was friendly and professional
Checked our furnace and humidifier. Replaced all filters. Adjusted the drip flow for our humidifier. We are good to go
Wayne Jacobson
Fantastic service! I called in the morning about my old Heil furnace not working and they were able to come out within a couple of hours. They even had the part in the van! Had it up and running within an hour. Very friendly and helpful. Will definitely use them again!
Pattie Thomas
Very friendly and knowledgeable staff. My gas fireplace would run for 6 to 9 minutes then would go out. Came in and hooked equipment up seen voltage coming in and gave it a good cleaning inside and voltage improved, cleaned the glass all up. Showed me how to assemble and disassemble to clean the glass. After educating me time had passed and all seemed to be working well. Service man was Paul
Connie Schall
Air conditioner stopped working last night - called Metro this morning and they came out tonight and fixed it.Great service! Highly recommend this company. I have been using for several years.