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    Metro Heating & Cooling Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Michelle Hutson

    Everyone in my family uses Metro Heating and Cooling. They have fair pricing and go above and beyond with their service. They're very personable and professional.

    Jonathan Roghair

    Prompt service. Excellent communication. Diagnosed, sourced parts, and completed repair same day for older non-working AC unit. Very pleased with the experience.

    Jon Ole Olsen

    Our air conditioning didn't start up this spring, so I called Metro. They were able to schedule a visit pretty quickly and the technician was on time. Luckily the issue wasn't major and the system is working again. Great work!

    chris t

    Great Service every time. Very knowledgeable service team. They show up on time and do the job right. Made me a customer for life.

    Robert Miller

    We were in a kind of sorta emergency our air conditioning went out. Every other hvac company was booked out till 2 days later. I called Metro heating and cooling and explained the mess we were in and they worked us in that day. These folks are rock stars Thank you Metro heating and cooling I will be using you guys for all our HVAC needs!

    awakenedenlightenmnt

    Our experience was very courteous and friendly. The Repair Person was very adamant about being as fundamental and understandable as possible when explaining what was wrong with our system and how he could go about fixing it up without it costing too much for us to pay.
    He is a very busy person with lots of customers, yet too the time with us with all of our problems. I would highly recommend this service and this particular Repair person in particular.

    Kyla Hyler

    I called and stated my AC stopped working they had someone out to my house and fixed it the same day. Other companies told me it was going to be 2-3 days before they could come. Fast professional and did a great job fixing it.

    CPUCzar

    Metro heating and cooling provided service in a timely manner but charged extraordinary fees for a simple repair. What I felt was a simple less then an hour fix turned into a substantial bill. If I would have know how much they were charging I would have just replaced the whole furnace.

    No one gave me any indication of cost before performing the repair. They just did the job said pay up.

    Will never use them again and will tell everyone the same.

    Travis Cheers

    Called to set up an appointment and from start to finish they were quick, courteous and utmost professional. They were able to work me into the schedule quickly, as well as diagnose my A/C problem, and get it fixed the same day while giving me options and the best course of action to take! My tech Tyler was very informative, prompt and professional. I would highly recommend Tyler and Metro Heating and Cooling to anyone I know.

    Debra Potter

    I would not recommend metro to any one and I never will last fall we had metro come service our furnace he was here about a half hour. Then right after Christmas 2019 we had no heat so I called metro they came and replaced a part 2 days later the heat was not working again so we called them back and in the process of trying to fix it the repairman shorted out the board we ended up replacing the board and then the repairman cleaned the burners said they were dirty and that is why it was not working. Cleaning the burners should have been done in the fall when I had the service done. It cost me 4 or 5 hundred last winter when it should have been done in the service in the fall. Here is the clinker the fan on the AC would not come on when tried to use so we called another co to come look at it guess what when metro replaced the board they wired it wrong cost me more money for their their repairmen had no idea what he was doing I feel like metro owes me about 500 or more which I won't get but I will tell everyone I know about my experience with them.

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