Nathan called when 20 minutes out. Explained service call pricing before starting. Her listened to the issue checked several things that could be causing the problem, and narrowed it down to incorrectly owner installed thermocouple. He corrected the issue and while waiting for furnace to cycle through checked the other mechanicals in the furnace. He was pleasant and professional.
Both guys were the definition of professional and competent. As a CEO, I would be proud to have either working in my company. Made themselves available for questions, work area was kept clean at all times, and care exhibited in not causing damage to surrounding area. No way Iām using anybody else!
We had exceptional service today. We needed additional service today and Shane was able to get extra help and finish the job today. What a nice polite young man. Northwest is lucky to employ him. Definitely going to request him. Thank you for great service.
Nathan was very kind and informative. He was on time and worked quickly. It is great to see young people do something they enjoy and have such a great attitude.
Tony was very professional and personable in his visit and made sure I was well aware of everything I needed to know involving my AC unit and all the options that were available to me. Made the experience of dealing with AC trouble as good as it could be! Highly recommend his and NW plumbing/heating services
Nathan was great. Helped get our ac back up and running in a very timely manner. I had to run out while he was here to get my kid. Felt comfortable leaving him here to work on my system without being here. Very good. Will recommend to anyone else I know that may need hvac work.
Shane notified me when on his way. He was very professional and friendly. Explained what was wrong with faucet. We purchased new one and Shane installed it. We had some interesting conversations while he was working. He explained what he was doing. When done he told me who to contact, depending on any leaks or problems. Shane made sure I was satisfied before he left. I would look forward to Shane working at my house any time. I have never had a bad experience with any NW employees. Congratulations to the company for hiring such excellent personnel.
Shane was very professional. He found the issue fast. He cleaned up before he left. We've had a lot of water leak issues in the past but he was definitely the best at his job. He deserves a raise! š
Bryan P, our Tech was excellent. Professional, walked through the process, checked all the equipment, then walked me through the issue and potential resolutions. The guy represented what every service company wants in a Technician.
I will keep using Northwest Pluming and Heating for sure!!
Linda Gerber
Nathan called when 20 minutes out. Explained service call pricing before starting. Her listened to the issue checked several things that could be causing the problem, and narrowed it down to incorrectly owner installed thermocouple. He corrected the issue and while waiting for furnace to cycle through checked the other mechanicals in the furnace. He was pleasant and professional.
Hayley Stabo
Kirsten fixed our disposal and was incredibly knowledgeable and professional. We are grateful and happy!
Karoline Crowder
Both guys were the definition of professional and competent. As a CEO, I would be proud to have either working in my company. Made themselves available for questions, work area was kept clean at all times, and care exhibited in not causing damage to surrounding area. No way Iām using anybody else!
Kathy Weddum
We had exceptional service today. We needed additional service today and Shane was able to get extra help and finish the job today. What a nice polite young man. Northwest is lucky to employ him. Definitely going to request him. Thank you for great service.
Jessie West
Nathan was very kind and informative. He was on time and worked quickly. It is great to see young people do something they enjoy and have such a great attitude.
Edi Turcinhodzic
Tony was very professional and personable in his visit and made sure I was well aware of everything I needed to know involving my AC unit and all the options that were available to me. Made the experience of dealing with AC trouble as good as it could be! Highly recommend his and NW plumbing/heating services
Brenton Lafrenz
Nathan was great. Helped get our ac back up and running in a very timely manner. I had to run out while he was here to get my kid. Felt comfortable leaving him here to work on my system without being here. Very good. Will recommend to anyone else I know that may need hvac work.
Nancy Kling
Shane notified me when on his way. He was very professional and friendly. Explained what was wrong with faucet. We purchased new one and Shane installed it. We had some interesting conversations while he was working. He explained what he was doing. When done he told me who to contact, depending on any leaks or problems. Shane made sure I was satisfied before he left. I would look forward to Shane working at my house any time. I have never had a bad experience with any NW employees. Congratulations to the company for hiring such excellent personnel.
Christy Brotherton
Shane was very professional. He found the issue fast. He cleaned up before he left. We've had a lot of water leak issues in the past but he was definitely the best at his job. He deserves a raise! š
Tom Hubbell
They were very professional.
Bryan P, our Tech was excellent. Professional, walked through the process, checked all the equipment, then walked me through the issue and potential resolutions. The guy represented what every service company wants in a Technician.
I will keep using Northwest Pluming and Heating for sure!!