ARS/Rescue Rooter Heating Cooling Plumbing

The technician Robert, came to repair my furnace which was not working. He was professional and demeanor was efficient, informative and courteous. He diagnosed my furnace and found the problem which was minor and was totally honest and his assessment and it required no new parts be replaced and I got my final result of heat in my home in these winter months, and all for the price of a diagnosis only. I could not be happier than I am with ARs and with Robert he is a huge benefit to the company!

The service guy was excellent! He was thorough polite and informative. This person was the only good experience I have had with this company. I would recommend the service guy but not the company.

Always polite. Always explain everything well. Go above and beyond to make sure everything is working perfectly. I have used ARS exclusively for 25 years. Highly recommend them.

They had to move our water softener over and install a new water heater in a different location from the previous one in order to gain access to our floor drain that needed cleaning out. They moved the softener without disconnecting it and it twisted the flexible water lines making it look very unprofessional. Then they jammed the new water heater up against the softener with no space between. They also left dirty footprints all over this utility room floor. The plumbing on the new water heater is good, and the drain cleaning went well, but we’re very disappointed in the final configuration of the softener & water heater and the cleanup left for us to do.

Shane was extremely professional and thorough. He took the time to explain to me things about my air conditioner that I was unaware of. He was extremely nice and polite.

I worked with Jason Lee and he was awesome! He took his time explaining everything, gave me all the details, and helped me through financing. I would highly recommend! They know their stuff!

I was really excited about this company. The first tech came over and seemed super knowledgeable and I felt like I was in good hands. This was the 3rd plumbers working on this plumbing in my full bath. The others had let me down. The plumbers who showed up for the work didn’t reroute the sink plumbing as discussed, and now I still can’t tile my floors for more work will need done. A 4th plumber is STILL needed.

While getting rid of old galvanized plumbing, I also opted to install a water softener. Upon my discovery, they connected the water softener to my fridge. Me, my dog, and my plants have all been drinking this water. The plants are now dying. Ones I’ve had for over 5 years. My dog was very dehydrated when I finally figured things out as well. 100% will never recommend.

Steve did a great job. He contacted me letting me know he was available earlier and came out and solved my problem quickly and professionally!

Called with water heater out. Came within a few hours. Looked at it and scheduled a new installation the next morning. The installers were very professional and polite. Would not hesitate to use this company again.

Alan had came Monday morning and gave my warranty company an estimate. He was extremely nice and professional. Mike came today while I was at work. He was awesome. He left me a message on my phone telling me my waterline was fixed. He told me if I had any questions to call him. He also told me exactly what to do when starting to use the water in my house again. I am so thankful to all of them. I had been without water for 8 days due to my warranty company.