Williams Comfort Air - Heating Cooling Plumbing

Appreciated receiving a text w/ the technician’s picture before the appt. He was on time, courteous & professional. I was happy with my first time use of this company.

Max was on time and asked to enter the property. He was very personable, knowledgeable and very detailed. He showed me where my problems were a d how they would need to be fixed.. He spoke of the maintenence plan they offer and why it would benefit me to have it.. Great!!

Technician was very professional and showed great customer service in trying to resolve the issue. I’ve seen a few over the years and no one has went over and above like technician Jonathan.

They have treated us great over the past 14 years

Max is very professional. He performs his
job thoroughly explains what he is going to do and how long it will take. He is very polite and thoughtful. Thanks Matt!

Edit: You are correct I had the wrong company

So I had my unit installed in 2020 all brand new right then from the jump I did not like the tech that came to my home Darnell he was rude and nasty and treated me like I was beneath him. I went ahead and allowed them to install because this is what the contractor I was dealing with wanted to use. Being a first time homebuyer I didn’t know what else to do. They put the wrong size filter in my unit I had to pry it out 🤦‍♀️ Fast forward to 4 days ago the AC is not working in my two year old unit I call the number on the thermostat low and behold Darnell answers the phone once again super rude and nasty. This person should not be in customer service at all. He says the unit and parts are covered not the service call of course that warranty is up. If you are in the market for new HVAC call someone else or at least don’t deal with the person I had. I’m am just going to call another company I don’t want him in my home at all

They came out, was very kind of professional and did a good job.

Bryant called to say he would be early, which was great. He was professional and clearly knew his stuff. I requested an inspection of a furnace, heat pump, and two ac units in a home we just moved into. He was able to inspect each quickly and schedule a duct cleaning for a dryer vent that was badly clogged. Great service and fair pricing. Very happy with this company.

Wish i could have gave 0 stars. Heat went out Friday and told me they were coming....never came and just left me hanging. Called today and nothing....no apology just said they left a message and they didn't saying they couldn't come.....now want me to wait another day...was.a loyal customer.....not now

Everyone that we have interacted with from this company has been phenomenal. I’ve talked to several people on the phone and asked questions. If they didn’t know the answer they found out or put in a referral for someone with knowledge of the subject matter to contact me. The technicians that have come to the house are just as nice and as professional as they can be! I highly recommend this company!!!