Armor Air

My experience is that this company, Freddie in particular, tried through deceptive means to sell us a unit we do not need.

Armor Air was called for a second opinion about a warranty replacement of the TXV. I showed Freddie the meter readings from a very recent service inspection. We have since learned from two other contractors that those readings were perfectly normal for a system operating without a cooling load.

First, Freddie said, “You have a problem”. Then he used a megohm meter to “show” me that the compressor was bad. He didn’t even refer to the equipment characteristics to determine what the meter should be reading.

All other communications were about what I should buy. Once I learned that the meter readings indicated the unit was fine to operate “as is”, I let Freddie know our decision. I heard nothing back

It was a week or so before there was a need to run the air conditioning. When it did not cool, the outdoor unit was inspected and three problems were found. 1) The breaker was left in the off position. 2) The compressor was left unplugged. 3) The fan mounts were left loose. Freddie chose not to inform us of any of these items he left to prevent the operation of the system.

My advice is to find a reputable contractor, and I don’t think these are those people.

Tyler K from Armor Air came for my annual A/C inspection and tune up. He was polite and knowledgeable and took care the outside unit and changed my filters. He was friendly, knowledgeable and professional. Armor Air has taken care of my heating and cooling needs, as well as plumbing and electrical for several years now and I'm never disappointed. Fair and reasonable rates too.

I built a new house a few years ago and cooling has always been an issue. Original company A replaced the unit and has been out 5+ times and the cooling was still barely adequate and never took my complaints seriously. The unit completely stopped working over a scorching hot weekend and they wanted $129 just to schedule an appointment to have someone out in a couple of days.

Armor Air was recommended by a trusted friend, and he was 100% right.

A/C stopped working and I called Armor Air on a Sunday afternoon and they had someone out in a few hours with a $29 service call fee (the repair was much more but that was to be expected).

Well it was Fred S to the rescue. He fixed the breakdown issue and took my complaints seriously about the cooling overall and was able to fix it. I also appreciated how informative he was with me about my hvac unit during this service call. This is the best by far my house has ever been cooled. I can now enjoy my house on hot summer days. Fred, if I ever see you in a bar an ice-cold beer is on me.

Christian was absolutely great. Good manners, very professional and his knowledge and experience was really commendable. With professionals like him Armor Air will climb to the top of the list.

This was our first experience with Armor Air & it was fantastic from start to finish!!
Our AC was behaving sketchy since before Memorial Day weekend, but by yesterday (6/2/23) it was on life support! Not knowing if the company we had used for our heating needs in 2006 was still in business, I reached out to a former student, Michael Stevens, to come by & check out the AC to see if it could be saved!
In less than an hour he delivered the bad news...life support wouldn't save our AC! After a brief discussion with my husband we chose to replace the AC with Armor Air!! I made the call back to Michael Stevens to give him the "go ahead" for installation..My husband and I filled our the paperwork on our patio Friday late afternoon and BAM...John and Chad were at our home before 8 AM today (6/3/23) & done before 10 AM!!
Cool air is pushing quietly through the house and the temperature is going in the RIGHT direction!!

We were incredibly impressed with Armor Air & their service team!! I would recommend them in a heartbeat!! It's good to know that there are still good people doing good thing!!

Terry was very helpful, inspecting all plumbing connections in my 25 year old home. Obviously, I was due for a few repairs, mostly to prevent major issues in the future. He very patiently described these to me so I could prioritize and make wise decisions.

Lance aways does a great job with my AC maintenance. He informed me of some issues the AC was having with my fan motor. When I called back in to get the repair done he came right out to do the job. I would highly recommend Armor Air and I will be using them in the future.

Always happy with the service I receive! Lance did excellent work and explained everything in detail. He was kind and patient while answering my questions and made sure I was comfortable with everything before he left.

Our HVAC was blowing hot air with the AC on and Lance quickly troubleshooted and noticed the thermostat and heat pump weren’t wired properly. We were given a quote before repair and after about an hour, everything was fixed and we are now good to go for the incoming summer months.

I don't appreciate the service. The technician was not on time. I needed my furnace pilot lit and the technician said he would not light it on, that my furnace was leaking carbon monoxide and that I needed to buy a new furnace. I got a second opinion and my other technician was able to light the pilot and I even bought a new carbon monoxide detector and there was no signs of any carbon monoxide. I felt like they were only thing to get me to replace my old furnace and sell me a knew one. I would not recommend this company to anyone and always get a second opinion.I communicated my concern and I was told I could not get a refund for the service diagnosis.